Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
2
Rattles at low speed
on March 2, 2023
Posted by: Marilyn E
from Ellensburg, WA
We replaced our first GE Range hood with the same model to fit the vent. We are disappointed in this one. For the purchase price we should be able to use all speeds. However, the low fan speed rattles and clatters like it is hitting something or is out of balance.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 3, 2023
Oh no! We're so sorry to hear that your new vent hood is rattling on the lowest fan speed. You most definitely should be able to use all of the vent speeds on this model without a rattling noise. We know how frustrating that must be, and we completely understand your concern.
We recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you can get back to enjoying all of the vent speed options on your hood as soon as possible. Let us know if you have additional questions - Sydney@GEA
We recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you can get back to enjoying all of the vent speed options on your hood as soon as possible. Let us know if you have additional questions - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Stove Hood
on March 2, 2023
Posted by: Pete44134
from Cleveland ohio
Looks great and matches the other GE appliances. Fan is quiet and effective. Was easy to install
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Sweet Hood
on March 4, 2023
Posted by: Brent H
from Renton WA
It’s cool and I like how easy the filters come out and can be washed.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on March 4, 2023
Posted by: Mull359
from Mass
Love this hood works great looks very attractive easy to keep clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow! Super suction
on March 4, 2023
Posted by: Meemaw7269
from New York
By far the best exhaust hood I have ever had! Would definitely recommend to a friend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective
on March 4, 2023
Posted by: Tifkauai
I would not purchase this product again. And hopefully it’s under warranty as I just installed it and the light doesn’t work on one side and the buttons are all pushed in
No, I would not recommend this to a friend.
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 6, 2023
Oh no! We are so sorry to hear that the light is not working on your new vent hood and that all of the buttons are pushed in. We know purchasing new appliances is a big deal, and we completely understand your frustration and disappointment.
We recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our service team will be able to provide you with a resolution. We hope that you can start enjoying your new vent hood as soon as possible. Let us know if you have any additional questions - Sydney@GEA
We recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our service team will be able to provide you with a resolution. We hope that you can start enjoying your new vent hood as soon as possible. Let us know if you have any additional questions - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Rattles a little bit nice
on March 4, 2023
Posted by: Austintx2023
from Austin
I’ve had this vent hood for 6 months. I had to have it replaced 2 months ago bc it was rattling but the replacement seems to be working just fine now.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, March 16, 2023
Hi, we're sorry to hear the vent hood was making these noises, but we're glad the replacement's working well. Thanks for leaving a review and have a great day! -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great
on March 5, 2023
Posted by: Ervi
from Minnesota USA
Works great, strong suction and looks great ì will recommend this!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com