Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
1
Ceiling duct cover doesn't fit
on September 13, 2022
Posted by: shaoy
from Mt Pleasant, SC
Our new home closed 4 months ago. However, the builder can't put the ceiling duct cover on the chimney hood because it not fit. The builder said they reordered the part but still not work!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, September 23, 2022
Hello there,
We're terribly sorry to hear that the builder is having some installation trouble with this hood. It's understandable how aggravating that would be. The builder would need to get in touch with us so that we could provide some assistance to them. If you need anything else, please let us know. Best. Mike@GEA
We're terribly sorry to hear that the builder is having some installation trouble with this hood. It's understandable how aggravating that would be. The builder would need to get in touch with us so that we could provide some assistance to them. If you need anything else, please let us know. Best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good vent hood
on September 19, 2022
Posted by: Ljones27
This does a better job than any other hood we have ever had, the powerboost option is also a nice feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Hood
on September 20, 2022
Posted by: Buzzpops
from Tarpon Springs FL
Best product, best customer service and great look in our house
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The range looks great but the motor is rattling
on September 27, 2022
Posted by: Ngerbe1
from Maryland
We just finished our kitchen and range hood electric was hooked up today. Unfortunately the motor is extremely loud and rattling. Will contact manufacturer and hopefully they will come out and fix asap
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 28, 2022
Hey there,
We're so sorry you got your new range hood hooked up and the motor was extremely loud and rattling. We understand how disappointing this must be and we apologize for the inconvenience of having to already schedule service for this. Thank you for taking advantage of your warranty and scheduling that service with us. We appreciate your patience as we work together to get this resolved. We were able to see you did accept the service call, and we're confident the serviceman will be able to get this fixed for you.
Please let us know if we can answer any additional questions you have. We're always happy to help. By the way, your new kitchen looks great!
Kacie@GEA
We're so sorry you got your new range hood hooked up and the motor was extremely loud and rattling. We understand how disappointing this must be and we apologize for the inconvenience of having to already schedule service for this. Thank you for taking advantage of your warranty and scheduling that service with us. We appreciate your patience as we work together to get this resolved. We were able to see you did accept the service call, and we're confident the serviceman will be able to get this fixed for you.
Please let us know if we can answer any additional questions you have. We're always happy to help. By the way, your new kitchen looks great!
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
New one and they have to change blower
on September 28, 2022
Posted by: Dontbuyever
from Denver,CO
It is worse hood I have experienced, motor was replaced within one week of installation
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GEA, September 29, 2022
Hi,
Thank you for your honesty and feedback. We're so very sorry that you haven't had the best experience with your hood. We appreciate you choosing GE Appliances and your satisfaction is important to us. We're glad you were able to have it fixed and we will check into this appliance.
Thank you again and have a great day. -Tierra@GEA
Thank you for your honesty and feedback. We're so very sorry that you haven't had the best experience with your hood. We appreciate you choosing GE Appliances and your satisfaction is important to us. We're glad you were able to have it fixed and we will check into this appliance.
Thank you again and have a great day. -Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
How to remove filter for cleaning
on October 1, 2022
Posted by: Karlen
from Louisville, KY
I have a GE Pryamid range hood, and I cannot remove the filter to clean them, help.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean lines
on October 3, 2022
Posted by: Nikkip74
from Myerstown, PA
Looks very sharp and clean in our new kitchen- clean straight lines.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Highly Functional
on October 3, 2022
Posted by: Jesica F
from phoenix, AZ
It works great and looks beautiful. Has 3 setting for the ventilation and 2 settings on the LED lights. It moves air out of the house very fast. Super easy to clean the filters, too! Very much in STYLE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com