Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
3
Delivered with a Dent
on February 26, 2022
Posted by: Virginia Dishwasher
from Virginia
Dents easily. Works well but the metal it is made of is not substantial.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, March 1, 2022
Hey there - We're glad to hear it's working well for you! However, we'd like to apologize for it arriving with a dent. We understand how disappointing this is and appreciate you letting us know. Please reach out to us directly via social media or our website if you need additional assistance. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Slate Hood
on March 3, 2022
Posted by: Slate Hood
from Ca
Looks beautiful and performs exactly the way I need it to
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 4, 2022
Hello- Thank you so much for your purchase. This is a beautiful vent hood and it looks amazing in your kitchen. Your counter top and backsplash are absolutely gorgeous! If you ever have any questions on your hood or any other GE appliance, please let us know. We are here for you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Nice
on March 4, 2022
Posted by: VA Hood Purchaser
from Virginia
I like it but it could be made out of more sturdy material. It is very nice but builder had to replace with another because first one had a dent in it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Filters are trash
on March 4, 2022
Posted by: bullwinkle72
So the hood itself is.... fine. It does its job. It's basic. It's hard to get wowed by a hood, you know? But the filters? Those are trash. They don't stay put and fall down if you look at them sideways. They drip grease like crazy, no matter if they were just cleaned or not. And finding replacements (or even just alternatives) is challenging. So based on the filters alone, I'd avoid this product unless GE can solve the filter issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 9, 2022
Hi there,
Thanks for taking the time to write. So sorry to hear about the grease filters bringing the score down for your vent hood. If you've followed the directions in your Use and Care manual for cleaning and replacing these filters and they're still greasy and falling our of your hood, service may be needed. Our team can be found here, should you need to contact them: https://www.geappliances.com/ge/service-and-support/service.htm
You can also view said directions on page 6 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760-2.PDF&_ga=2.196883560.513744460.1646658603-881651045.1645654537
We do hope this helps. Know that we're here should you have questions or concerns in the future.
All the best,
Michael@GEA
Thanks for taking the time to write. So sorry to hear about the grease filters bringing the score down for your vent hood. If you've followed the directions in your Use and Care manual for cleaning and replacing these filters and they're still greasy and falling our of your hood, service may be needed. Our team can be found here, should you need to contact them: https://www.geappliances.com/ge/service-and-support/service.htm
You can also view said directions on page 6 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760-2.PDF&_ga=2.196883560.513744460.1646658603-881651045.1645654537
We do hope this helps. Know that we're here should you have questions or concerns in the future.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works very nice above the cooktop.
on March 10, 2022
Posted by: Dalebob
from Arizona
Moves a lot of air which moves steam and oders out of the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on March 15, 2022
Posted by: Thomas Tribe Five
from Wyoming
Functional and beautiful design that will add a beautiful centerpiece to your kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Classy Look
on March 20, 2022
Posted by: LynnDan
from Richland, WA
We just built a new home and this is the hood that our builder installed. We are very pleased with the look and features. We hear a bit of a "whirring" when the fan is on the low setting, but we're pretty certain it's becuase it is brand new.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Sharp looking
on March 23, 2022
Posted by: ACB76
I did need two chimney pieces to get the right length, which isn’t ideal. Works well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, March 29, 2022
Hello there,
Thanks so much for telling us your thoughts on this great looking hood! We're happy to hear that it's working well for you. Your comments are heard and we do take them seriously to make improvements. Have a great day and thanks for choosing GE! Mike@GEA
Thanks so much for telling us your thoughts on this great looking hood! We're happy to hear that it's working well for you. Your comments are heard and we do take them seriously to make improvements. Have a great day and thanks for choosing GE! Mike@GEA
Written by a customer while visiting geappliances.com