Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
5
Did a Great Job Finishing Off the Kitchen
on March 25, 2017
Posted by: Marchf11
from Warren Rhode Island
The hood is terrific esthetically and provides good lighting and ventilation for the stove. The slate finish is the best. We are very happy with this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst ever
on April 4, 2017
Posted by: rzdunich
from West Jordan, UT, United States
I had bought this a couple of weeks ago, tried to install and the chimney part would not fit into the canopy part without a gap in the corners. Called several different people to help get this fixed and no luck. Just got a bunch of run around. I was looking forward to having this in the kitchen but don't think that will happen as I am so upset with the way it fits together.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on May 2, 2017
Posted by: Sonia271
from Northlake, IL, United States
I bought this a month ago and I completely love the look and how it works..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on May 7, 2017
Posted by: Vent Hood
from St Peters, MO, United States
great product! Looks amazing. Made our kitchen look great.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor vent design
on May 31, 2017
Posted by: KCHawk
from Seattle, WA, United States
The vent guards don't stay up, due to a short tab. When I'm cooking a touch any of the buttons (to turn fan on/off, or light on/off) one of the covers will fall into where I am cooking. Irritating!
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from geappliances.comBy JILLatGEA, GE Appliances, June 2, 2017
Hello. Thank you for taking the time to write your review on your hood. We're sorry to hear your filter is not staying in position. Please take a look at the instructions on page 7 of the use and care guide, found in our following link, to be sure the filter is being positioned properly:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760.pdf
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician so he can see if an adjustment with your hood is needed. Your model comes with a full one year warranty and we will be happy to take care of this for you. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760.pdf
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician so he can see if an adjustment with your hood is needed. Your model comes with a full one year warranty and we will be happy to take care of this for you. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome looks and features
on June 14, 2017
Posted by: teddy07
from Santa Clara
Very impressed with the item. I replaced my old one with this. Perfect for my kitchen :)
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to Install
on June 19, 2017
Posted by: Lees Bees
from Pennsylvania, United States
I ordered this unit online. There is a YouTube video that was a great help in completing the installation of the vent. However, the instructions were incomplete for venting the unit directly through the outside wall which was necessary in this two-story home. I had to call customer service to confirm that I was following a proper procedure. While the low fan setting is generally sufficient any setting on the fan greater than low is a bit loud. The down pointing lights are excellent.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but!!
on July 3, 2017
Posted by: Crazyeyebob
from Newark, NJ, United States
I bought this hood it's nice don't listen to directions it calls for a 6 in hole for vent but it really is a 6 1/2 but went in the only thing I don't like is when on high it makes a high pitch sound and also it has halogen lights run hot
I would recommend this to a friend!
Features
1
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com