Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(884 Reviews)
Rating breakdown 884 reviews
5 Stars
590
4 Stars
154
3 Stars
48
2 Stars
33
1 Star
59
86%of customers recommend this product.
(
666 out of
772)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
4
venthood
on February 8, 2017
Posted by: Totongski
from San Diego, CA, United States
we had it installed last 10Jan2017 and so far we are happy. Yes, there is a noise (fan is like hitting something. my electrician also noticed it) but will eventually go away. (TIP :put on Med first then go to Low so there ill be no noise. Noise is usually at LOW) The venthood (main part) we had it installed as our electrician needs to hard wire it. But the chimney part we did it ourselves and i should say it was hard-- screw was tiny for the opening. But over all we as happy with our chosen venthood.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks Great and Works Well
on February 11, 2017
Posted by: Happy Kitchen
from Columbus, OH, United States
This is a very sturdy hood and looks very sharp in our new kitchen. So far the performance has met our expectations - draws steam and smoke and prevents the accumulation in our kitchen. Do recommend for others.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Important information for 9' ceiling installation
on March 4, 2017
Posted by: Rhonda13579x3
from Indianapolis, IN, United States
If your ceiling is 9' or higher, you will definitely need to buy the extension kit. I asked this question on the extension kit section and based on the information GE provided moved forward without. That was a mistake. Coming out of the box, when its assembled as instructed with 9' ceilings, the bottom of your hood would be 38" above the cooktop. Measure it out, it's pretty high.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Did a Great Job Finishing Off the Kitchen
on March 25, 2017
Posted by: Marchf11
from Warren Rhode Island
The hood is terrific esthetically and provides good lighting and ventilation for the stove. The slate finish is the best. We are very happy with this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst ever
on April 4, 2017
Posted by: rzdunich
from West Jordan, UT, United States
I had bought this a couple of weeks ago, tried to install and the chimney part would not fit into the canopy part without a gap in the corners. Called several different people to help get this fixed and no luck. Just got a bunch of run around. I was looking forward to having this in the kitchen but don't think that will happen as I am so upset with the way it fits together.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on May 2, 2017
Posted by: Sonia271
from Northlake, IL, United States
I bought this a month ago and I completely love the look and how it works..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on May 7, 2017
Posted by: Vent Hood
from St Peters, MO, United States
great product! Looks amazing. Made our kitchen look great.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor vent design
on May 31, 2017
Posted by: KCHawk
from Seattle, WA, United States
The vent guards don't stay up, due to a short tab. When I'm cooking a touch any of the buttons (to turn fan on/off, or light on/off) one of the covers will fall into where I am cooking. Irritating!
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from geappliances.comBy JILLatGEA, GE Appliances, June 2, 2017
Hello. Thank you for taking the time to write your review on your hood. We're sorry to hear your filter is not staying in position. Please take a look at the instructions on page 7 of the use and care guide, found in our following link, to be sure the filter is being positioned properly:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760.pdf
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician so he can see if an adjustment with your hood is needed. Your model comes with a full one year warranty and we will be happy to take care of this for you. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760.pdf
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician so he can see if an adjustment with your hood is needed. Your model comes with a full one year warranty and we will be happy to take care of this for you. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com