Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(868 Reviews)
Rating breakdown 868 reviews
5 Stars
581
4 Stars
150
3 Stars
47
2 Stars
32
1 Star
58
86%of customers recommend this product.
(
655 out of
760)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
4
Especially like the lighting.
on October 11, 2023
Posted by: CallaRose
from Swansea, IL
I like it very much, especially the great lighting over the range (bright and low options). Our hood vent is placed almost at the maximum height over the range, but that allows plenty of head space, and it still draws the vapor etc. up from the burners. It is quite loud at medium and high speeds, which is why I didn’t give it 5 stars.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on November 30, 2023
Posted by: Sean2283
from Pennsylvania
With in a month the fan started squeaking. Shortly after it would not work in low speed. Ge replaced the fan assembly multiple times only for the same problem to return. They ran out the clock on the warranty and now I’m stuck with junk. Ge refuses to do anything about it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, December 8, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear of the ongoing issues with your vent hood. This is definitely not the consumer experience we expect with this unit, and we will be sure to pass these comments along to our product design teams for review. If no extended warranty was purchased with this appliance, you would be responsible for any fees associated with the repair of this unit since you are no longer under the manufacturer's warranty.
We appreciate you choosing GE Appliances for your home. Please feel free to reach out to us with any additional questions or concerns you may have. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please feel free to reach out to us with any additional questions or concerns you may have. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and looks great
on February 12, 2024
Posted by: Kitvent
Vent hood was easy to install and works very well, lighting and ventilation. The stainless steel appearance pops as the wall Jes a black tile. Easy to clean and very quiet, even on high.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 19, 2024
Posted by: Vent11489
Ventilation is great. Sleek look and great washable filters
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Didn't last ling
on May 25, 2024
Posted by: Kh unhappy
This is a replacement for the exact same one that was less than 4 yrs old. That one was deemed unrepairable. Funny how my husband noticed it was a loose wire after it was taken down. After getting 3 different quote from customerservice, each higher than the last one. I finally had to purchase a new one at the highest price because they wouldn't honor the 1st quote.
Sure hope this one lasts longer than 4 yrs. Will never buy another GE appliance again
Sure hope this one lasts longer than 4 yrs. Will never buy another GE appliance again
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2024
We understand the importance of an appliance lasting for a while, and we are confident that this replacement unit will serve you for many more years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
Self circulation Fan
on June 14, 2024
Posted by: Exhaust fan
from Colorado
Its a beautiful fan, but installation was difficult for our service team
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Unimpressive
on July 28, 2024
Posted by: TheRAW
The finish is hard to keep clean, much harder than expected. Power is adequate but I have to limit how many eyelets I have turned on my stove before the hood is overwhelmed and cannot keep up. But my biggest complaint by far is the blower...
My home was built in 2022 with all new appliances, including this one. By the end of 2023 the blower died. Would have thought this to be a fluke, except that I'm hearing story after story of the blower failing after a year or two. Of all the places I've lived for 10 years or more I've never had to replace a blower on a range hood. And the icing on the cake: the costs of replacing a blower is as much as buying a new range hood from another manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We would like to help with your hood. You can find cleaning tips for stainless steel here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful, quiet, effective
on May 16, 2025
Posted by: MKPENN2
Beautifully simple. Quiet fan. Marked down one star because the lights are not LED and get very hot.
Written by a customer while visiting geappliances.com