Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
588
4 Stars
153
3 Stars
48
2 Stars
33
1 Star
58
86%of customers recommend this product.
(
663 out of
768)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
1
Light bulbs suck and fan doesn't work
on December 31, 2021
Posted by: Nina H
from AVL
The only thing good about this product is the aesthetics. Otherwise, it is useless. The light bulbs are extremely difficult to exchange, and once you pop one out, it Is impossible to put a new light bulb back in without breaking all of your fingernails. The wiring that goes to the light bulbs is very loose as well. Just by tapping on the front of the hood, the light bulbs will go out. Lastly, when cooking, the fan only removes odors when it is on high. When on the high setting, it is extremely loud. Very disappointed in this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, thanks for taking the time to reach out to us. We're pleased to know your new is looking good, but sorry you're finding the light bulbs hard to change, that your wiring is loose, that the bulbs easily go out, and that it's louder than expected. We can imagine how aggravating this would get for you, so this is feedback we'll be happy to share with our product development team for them to look into.
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Motor went February 2022
on February 25, 2022
Posted by: Holly74
from Brighton, mi
The motor started squeaking and shuts down, this fan could have lasted much longer in my opinion. Service call opened.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 28, 2022
Thanks for reviewing your hood and letting us know what has happened. We understand how disappointing it is to have it shut down on you so shortly after purchase and sincerely apologize for the poor experience. We're confident our techs will properly diagnose and resolve this for you. Please let us know if you have any additional questions. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful addition
on April 22, 2022
Posted by: JRMc
from Kenosha
This range hood matches our other appliances perfectly (Slate). The only complaint I have is here is a slight vibration when the fan is on and it makes the light shake. Other than that, we absolutely love it
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Vent Hood for the $$$
on November 10, 2022
Posted by: Ole Poppy G
from Clinton, MS
We installed this as part of our new home construction. Is very quiet and easy to operate. It draws cooking gas is out very efficiently.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks sharp
on March 12, 2023
Posted by: Anonymous
from Pa
Love the way it looks and how quite it is. Also the light it gives off is great for cooking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Hood- excellent product
on April 23, 2023
Posted by: Diphet
from New jersey
We installed GE Hood ( model JVW5301SJSS) and we are very happy with product. It is very silent and does the job effectively. Installation quite easy
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very strong and extremely quiet
on April 30, 2023
Posted by: Rsed55
from Ellendale, DE
This unit works with low slo cooking removing unwanted cooking smells with ease.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on May 19, 2023
Posted by: Mary Anne C
from Maple Shade, NJ
Love my new Range Hood!! The lights and fan are great - different settings make it easy to use. It looks perfect above my new gas stove!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com