Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
2
Improper installation
on March 11, 2024
Posted by: Np2024
from Houston
GE Vent hood Installation is not good. We raised many times to fix it
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, March 12, 2024
We recommend reaching out to your place of purchase regarding the installation of your hood. We're confident the issue will be resolved.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice unit
on March 18, 2024
Posted by: Mojo1967
from Northville, MI
Nice unit. Is not loud and looks good. My wife seems to really like it
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking & functional.
on March 19, 2024
Posted by: SuesieQue
from Florida
I really like the clean lines of this hood range. The fan vent is powerful enough to do the job.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud
on March 20, 2024
Posted by: Hey50
from Charlotte County, FL
I really like the looks of this range hood and the ease of cleaning the grease filters however it is much more noisy than I expected. I thought I did my homework by paying close attention to the scone’s rating but in my opinion this hood does not come close to the specification sheets description. On low I cannot understand conversation or the TV. The middle speed drowns out everything. I don’t use high, it’s just too loud.Sorry I bought it.
Response from geappliances.comBy Tierra, GE_Appliances, March 21, 2024
We'd like to help with your hood. This unit requires 6” ducting to perform optimally. Using a smaller duct pipe will cause reduced venting. We recommend minimizing the duct run length and number of transitions and elbows. This will help with the noise.
If this doesn't seem to fix it or if the unit is installed correctly, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If this doesn't seem to fix it or if the unit is installed correctly, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Look elsewhere
on March 23, 2024
Posted by: Lasch88
You've got choices. This shouldn't be one of them. The hood is weak, rattles loudly when turning off, and just isn't anywhere near the best choice at any price range other than "free". The only thing it has going for it is that it isn't uglier than other hoods.
Response from geappliances.comBy Charlie, GE_Appliances, March 25, 2024
We're happy to help with the noise level on your vent hood. We recommend referring to the troubleshooting steps on page 10 of the manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.172030368.225557027.1711375753-1676878804.1700237661
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.172030368.225557027.1711375753-1676878804.1700237661
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Look!
on March 26, 2024
Posted by: Rdh01
Looks Great and love the ventilation while cooking!
Written by a customer while visiting geappliances.com
Customer Rating
3
Range hood
on March 27, 2024
Posted by: Mohys range
from Best Buy
The range hood is built cheap but good for the price. One of the lights is out already after three month in service.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Devin, GE_Appliances, March 29, 2024
We will pass your feedback regarding the quality of the pyramid chimney hood along to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us. You can find instructions on how to replace the lights on page 8 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.69688016.1776445082.1711373806-1342374613.1688136512
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.69688016.1776445082.1711373806-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
4
The noise level of the exhaust fan is minimal.
on May 3, 2024
Posted by: Manna80
from Pearland, Tx
This product meets all my expectations and I would recommend to all my friends.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 7, 2024
We're so glad to hear you're pleased with your new hood. Thank you so much for taking the time to share with us. We hope that you will enjoy it for many years to come!
Written by a customer while visiting geappliances.com