Customer reviews from lg.com
LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Average customer rating
4.3 out of 5
4.3
(268 Reviews)
Open Ratings Snapshot
Rating breakdown 268 reviews
5 Stars
153
4 Stars
69
3 Stars
23
2 Stars
9
1 Star
14
85%of customers recommend this product. 
(
219 out of 257
)
Best Buy Privacy Policy
Customer Reviews for LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Customer Rating
5 out of 5
5
Excellent phone!
on July 27, 2018
Posted by: Borbely
from Jersey Shore
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Upgraded from a Galaxy S6 three weeks ago and couldn't be happier. The G6 is super fast and easy to work with. Even received the Android Oreo upgrade OTA. Outstanding!
I would recommend this to a friend!
Design
5 out of 5
5
Display
5 out of 5
5
Camera
5 out of 5
5
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
on November 13, 2019
Posted by: Lrm085
from Norristown PA
Gender:Female
Verified Purchase:Yes
So far phone is ok, could have better quality for pics
No, I would not recommend this to a friend.
Design
4 out of 5
4
Display
2 out of 5
2
Camera
2 out of 5
2
Battery Life
3 out of 5
3
Performance
3 out of 5
3
Quality
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on April 5, 2017
Posted by: feather27
from Bowling Green, MO, United States
[This review was collected as part of a promotion.] it is so awesome i cant believe i didn't buy this product a long time ago.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Nice hardware, software needs work
on June 5, 2017
Posted by: Zoobarb
from Charlotte, NC, United States
[This review was collected as part of a promotion.] I had a V10 before this, great execution. I find the G6 will mysteriously not get any text messages and then 3 or 4 come in at once. Low power mode has little to no effect on battery life. Taking screenshots is an exercise in finger coordination practice. Mute, does not mute everything. I was proctoring exams with phone on mute and a clock alarm went off. Where apps install should be able to be defined. Moving apps to SD one at a time, feels like I'm in the 90's using floppy disks. Constantly disconnects and reconnects to same wifi in my house (none of my other devices do this). WiFi calling is useless. Cannot delete Verizon junk. Other than that the phone is fine.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
GREAT AMAZING PHONE
on July 22, 2017
Posted by: Looki
[This review was collected as part of a promotion.] I bought this phone a month ago, switch from an S7. I had my eye on the S8, but when looking at both S7 and S8, there was a few details that changed. Didn't get my full attention, since what its on the S8 its on the S7, partial.
After further reviewing online, YouTube vids, specs of the LG G6, I made my mind up and decide to make the switch. Main reason because it brought old memories when I had the G2, somewhat similar to it, but it had evolved just like a Pokemon, lol.
The only issue that I had encounter with the first one that I had was network connectivity. Dropped call's, slow data, and when streaming it will skipped like a scratch CD. Headed back to the carrier and had it switch out.
Now the phone is working perfectly, well the Bluetooth not so much. When I connect it to my car, it still skips. My brother in law has a LG Stylo 3 and it doesn't skip on him. Probably an update will fix this issue.
Now the camera, when snapping a PIC it takes a full second to take the snap. This is another thing to consider getting fixed, or updated. I tried taking a pic of my kid on a ride in a carnival, but since it didn't snap fast, I only got partial of her, and some blurriness.
Other than that, yall did an amazing job on this new futuristic device. Looking forward to the LG G7.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
" Most Underrated Smartphone of 2017"
on July 23, 2017
Posted by: TSye
from Paterson, NJ, United States
[This review was collected as part of a promotion.] The LG G6 US997 Unlocked; is one of the best phone I've ever used and the obvious choice after coming from my LG V20. This smart phone has been vastly improved over last years G6. The G6 with its wide-angle lens sporting the same megapixel as the main camera just make taking photos a joy. The G6 now has water resistant and military grade drop protection but sadly no removable battery, but Sports is a unibody with a glass finish and the new aspect ratio screen. LG has dropped the ball when it comes to storage on the G6 with some having 32GB and 64GB, The for wireless charging and quad DAC as these fretures are market subjective. The G6 gets an 8/10 from me because of the region specific features; I also wish that they could have kept the removable battery while giving us IP68 Dust and water resistance.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Package!
on August 14, 2017
Posted by: wootuka
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] It's been months since I acquired the phone, so far I'm happy with it.
You will enjoy peace of mind near sources of water, on top of that the phone is well constructed for drops, but I still use a case.
Pros: Style/Design, Features/Settings, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great phone ! More that I expected !!!!
on August 15, 2017
Posted by: Robertzel
from Delray Beach, FL, United States
[This review was collected as part of a promotion.] This is a great hone : good battery life, great camera, water resistant, wireless charging...2 years warranty !!!!
What do you want more ?
Get it !
Pros: Style/Design, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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