Customer reviews from lg.com
LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Average customer rating
4.3 out of 5
4.3
(268 Reviews)
Open Ratings Snapshot
Rating breakdown 268 reviews
5 Stars
153
4 Stars
69
3 Stars
23
2 Stars
9
1 Star
14
85%of customers recommend this product. 
(
219 out of 257
)
Best Buy Privacy Policy
Customer Reviews for LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Customer Rating
5 out of 5
5
Great phone
on September 27, 2017
Posted by: Josh Allen
[This review was collected as part of a promotion.] I upgraded to this phone from my old samsung that the battery did not last long on. When I started using this phone I like how it is fast and the battery last for over twelve hours on normal use. even with Bluetooth on love this phone and the sofrware that it is running great phone love it.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Features
on October 19, 2017
Posted by: Eddrick98
from Sardis, MS, United States
[This review was collected as part of a promotion.] I love just about everything on this phone. The software, the UX, the weather animation, and more. This was definitely one of the best phones I've ever chosen.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Simple phone to learn
on October 20, 2017
Posted by: Moose437
from Racine wi
[This review was collected as part of a promotion.] Replaces g4 from lg that died. Other phhones were expensive.
Pros: easy to use
I would recommend this to a friend!
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great smooth look.
on December 3, 2017
Posted by: RSX97
from East Wenatchee, WA, United States
[This review was collected as part of a promotion.] I love how the camera takes really good photos and by the built in speaker sound so powerful and clear.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great camera quality
on December 21, 2017
Posted by: Bigben Denver
from Thornton, CO, United States
Gender:Male
[This review was collected as part of a promotion.] I never have phone like LG G6, the dual camera function is absolutely amazing, the design is the gorgeous. It would have been perfect if LG add led indicator if there is unread msg etc which is only thing missing from this phone
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great phone love it
on February 9, 2018
Posted by: Pjm87
from VA, USA
Gender:Male
[This review was collected as part of a promotion.] Best lg phone i have ever had. love the screen and long battery life.fast and reliable
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Great phone -BUT!
on March 5, 2018
Posted by: WSun
from FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phone design and performance is great but after 6 month it developed the mysterious "moisture in USB port error" without being close to any moisture. Still waiting for repair parts.
No, I would not recommend this to a friend.
Design
4 out of 5
4
Display
4 out of 5
4
Camera
4 out of 5
4
Battery Life
5 out of 5
5
Performance
5 out of 5
5
Quality
1 out of 5
1
Response from lg.comBy AmberCustomer ServiceMarch 6, 2018
Hello and thank you so much for the feedback on your G6. We greatly appreciate you taking the time to let us know what worked and what did not work out in your experience. We have sent the feedback over to our R&D team for review and we hope to have your phone back to you soon. ^AC
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Phenomenal Phone!
on May 26, 2018
Posted by: Aquariuslady29
from Texas, USA
Gender:Female
[This review was collected as part of a promotion.] I had the G3 and just upgraded from the G4 to this phone LG G6. I am very satisfied with this phone and its features. I can definitely tell LG listened to feedback and tried to make this phone better than the ones before it. The operating system on this phone is very fast and clean. I don't experience any lags when I am using apps. There are new features on this G6 than on their previous devices like Fingerprint sensor, Always-on-Display but I wish this phone had LED notification like its previous devices. The battery life is pretty good and the camera is really great and captures crisp pictures. Overall the LG G6 is a very good phone and I highly recommend the phone to others.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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