Customer reviews from lg.com
LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Average customer rating
4.3
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
153
4 Stars
69
3 Stars
23
2 Stars
9
1 Star
14
85%of customers recommend this product.
(
219 out of
257)
Customer Reviews for LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Customer Rating
3
Almost perfect
on August 14, 2018
Posted by: Dwarf
from CT
Gender:Male
[This review was collected as part of a promotion.] The phone is fast and runs very smoothly. It runs flawlessly and has no issue with video or processor intensive apps. Almost everything with the phone is above average or great, except for the battery drain. I have to charge the phone 2 times a day at least and if I play on it even more.
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
1
Performance
5
Quality
4
Written by a customer while visiting lg.com
Posted by: Ladyg325
from Maryland
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this phone for two weeks now and it really is a nice phone at a good price the problem is a headphone jack will not stay in. I tried several different headphones and none of them work. After transferring all of my info and getting rid of my old phone this is frustrating that I can not listen to music unless I get wireless headphones. I initially had a problem with the battery not staying charged but that was resolved. I will probably send this phone back but I will not re purchase this phone because I see other postings from people who also had the same problem. I would not recommend this phone if you plan to listen to music
No, I would not recommend this to a friend.
Design
4
Display
4
Camera
4
Battery Life
3
Performance
3
Quality
3
Response from lg.comBy Amber, Customer Service, August 18, 2018
We apologize you are having issue with your G6. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC
Written by a customer while visiting lg.com
Customer Rating
5
Great set of premium features.
on August 16, 2018
Posted by: JBAx
from St. Louis, MO
Gender:Male
[This review was collected as part of a promotion.] Unmatched set of premium features for less than premium price. Camera and video capabilities are awesome, borderline professional DSLR.
I would recommend this to a friend!
Design
5
Display
4
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Great phone
on August 22, 2018
Posted by: TennesseeRed549
from Tennessee
Gender:Male
[This review was collected as part of a promotion.] Have been extremely pleased with the g6. Much improved over my previous g4. Would like to have more software updates.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
The Return of LG
on August 23, 2018
Posted by: pmmarquez1
from Long Beach, CA
Gender:Male
[This review was collected as part of a promotion.] LG has retaken its place as an innovative and thoughtful smartphone designer with the G6 and has made its best since the G3. The display is bright and it handles several apps simultaneously with ease. Google apps seem flawless and the Assistant is a cool addition to the phone's capabilities. The images and recordings by the cameras are beautiful and I kind of like not having to worry about losing a battery door cover. The feel and design of the phone are perfect and I am extremely happy with this purchase.
I would recommend this to a friend!
Design
5
Display
4
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: MOERJ73
from ALASKA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG G5 had died after plugging it in a bad charger. I swapped the G5's SIM and SD card to the G6 and was using it right away. Came with Android 7, but it upgraded to Android 8 the first day used it.. NICE!
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Great phone
on September 12, 2018
Posted by: jjoo
from Central Wisconsin
[This review was collected as part of a promotion.] I really enjoy the phone even though the camera doesn't come close to my Lumia 950; but then I have yet to see a phone that takes pictures as good as the Lumia; but it's a windows phone which is pretty much dead. The other thing to note that the unlocked phone may not have features that say the same model from AT&T or other carriers. Phone states it has wifi calling but It's not enabled on the phone. I have a call in with AT&T. This is the only reason I gave the phone a 4 over a 5 star. Over all phone rocks!
Pros: Style/Design, ease of use, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great phone!
on September 14, 2018
Posted by: quietlydreaming
from Arizona
[This review was collected as part of a promotion.] This is my 3rd Lg phone and I really like it and I would buy another one.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com