Customer reviews from lg.com
LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Average customer rating
4.3 out of 5
4.3
(268 Reviews)
Open Ratings Snapshot
Rating breakdown 268 reviews
5 Stars
153
4 Stars
69
3 Stars
23
2 Stars
9
1 Star
14
85%of customers recommend this product. 
(
219 out of 257
)
Best Buy Privacy Policy
Customer Reviews for LG - Geek Squad Certified Refurbished G6 US997 4G LTE with 32GB Memory Cell Phone (Unlocked) - Platinum
Customer Rating
4 out of 5
4
Its a good phone usually
on August 14, 2017
Posted by: AshleyChristina
from Gnadenhutten, OH, United States
[This review was collected as part of a promotion.] I got my phone through Verizon and the phone I have now is actually the 2nd. The first was defective and the screen jumped and wouldn't let you press keys. This one has been better. The only problem I was having was that pictures took an eternity to send. Well and the emojis are super ugly. I wish LG would make longer charging cords as well. The ones that come with the phone are pretty short.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good phone
on August 14, 2017
Posted by: Herbertlgarrison
from Des Moines, IA, United States
[This review was collected as part of a promotion.] I have had my G6 for a few months, not a bad phone. Recording video or audio is nice quality, pictures are phenomenal. Seems to need restarted frequently to prevent the phone from being sluggish.
I would recommend this to a friend!
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
More Than Expected
on August 14, 2017
Posted by: Johnnie P
from Salem Oregon
[This review was collected as part of a promotion.] When it came time for a new phone Iwrestled between this device and the Samsung S8. Having been a longtime Samsung user I was hesitant to give another Android a chance but it ended up being a great decision. Smooth, fast operation, seamless integration of apps, great camera and call quality. Everything just works. Well done LG!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best phone I've ever owned. Love the size.
on August 14, 2017
Posted by: ssavoy2k
from Nashua, NH, United States
[This review was collected as part of a promotion.] A very underrated phone. I owned the galaxy 8 and traded it for this phone. The fingerprint scanner is where it should be and works every time. The phone is very fast and never had any issues with slow down. Camera is the best I've used in a smartphone. Would definitely recommend.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
True Android!
on August 14, 2017
Posted by: princejarell
from Detroit, MI, United States
[This review was collected as part of a promotion.] I'm a rideshare driver and this phone is my assistant everywhere i go. I'm never lost.
Pros: Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
on August 14, 2017
Posted by: frosted1
from Sacramento, CA, United States
[This review was collected as part of a promotion.] I wish I would have stuck with the VS20. Phone seems to be a little slower
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Nice feel and screen, but still missing the mark
on August 14, 2017
Posted by: GilEspy
from FL
[This review was collected as part of a promotion.] Look and feel of the G6 is great. I like the size and the sturdy construction, as it definitely feels well made. I was not impressed with the interface though. LG's skin over the stock Android has issues sometimes with some common tasks. This makes the use of the device a bit finicky and annoying. For me, the phone freezes at times and I'm unable to bring the phone back from sleep for some time. When the phone finally comes back, it freaks out by attempting to process all of the button clicks, touches, and swipes. The camera doesn't take amazing photos, but are still very good. I have much too many blurry/fuzzy pictures, in which the S7 Edge I had did not have this issue.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
no charger stand available, type c connector
on August 14, 2017
Posted by: MarkNorman31
from Johnson City, TN, United States
[This review was collected as part of a promotion.] none of my battery backups have type c connectors, they use mini usb. new type c cords are expensive, but I understand the value. So much easier to plug in. But it is not chargeable with a magnetic charging base.
Pros: Style/Design
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
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