Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
Average customer rating
4.1
(445 Reviews)
Rating breakdown 445 reviews
5 Stars
200
4 Stars
141
3 Stars
69
2 Stars
16
1 Star
19
79%of customers recommend this product.
(
292 out of
371)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
Customer Rating
5
Nice having ice and water in the door!
on January 31, 2026
Posted by: James
from Grover Beach CA
[This review was collected as part of a promotion.] Its dented so we got a great deal. Keeps food cold 🥶
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent appliance
on February 8, 2026
Posted by: Emma
[This review was collected as part of a promotion.] My whirlpool refrigerator is excellent it has a lot of great features, it may not last as long as my old kenmore which lasted me 20 years but it’s still a top of the line refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent use of the space inside!
on February 9, 2026
Posted by: Ketchy!
[This review was collected as part of a promotion.] I have owned my new whirlpool refrigerator for a few weeks now. It has made me surprisingly happy! I actually went down 5 ft.³ from the last Refrigerator I owned. But this refrigerator actually feels bigger! They have cleverly designed the inside to utilize every bit of space! I like how everything is see-through. And cleanly clear. I can easily see all of my food. I especially enjoy the design of the water and ice dispenser. My last refrigerator used the same dispenser for both. But this one has a separate one for the water and ice. Overall I’m very happy! My only criticism would be that it is such a light refrigerator, it easily moves away from the wall when we open the door! I thought it would stop doing that when we filled it, but it still seems to slide forward. Perhaps we are too strong for our own good!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good but not great.
on February 11, 2026
Posted by: DenverTerry
from Denver. CO
[This review was collected as part of a promotion.] Some of this is my fault for not researching further but some of it is fixable from the Whirplool side.
I like the fridge overall. It looks nice and has the space needed for residential use. I like the size of the ice container in the freezer that the water/ice dispenser is flawless. I wish I had looked further at the interior when looking for a new fridge. The main shelves are not adjustable which limits the things I can place in the main shelf area. Specifically a gallon of milk barely fits in the top shelf. The cap of the milk jug rubs the top of the fridge. The door shelves are adjustable but I don't really have a need for smaller items to need a ton of adjustable space.
The issue Whirpool could work on is the compressor sound. It's rather loud and seems to run longer than usual for a fridge. I have the cold settings set at the recommended "mid" range so it's not like I'm having it go sub-zero for the freezer.
Overall it's a good fridge just be aware of the shelving and compressor notations.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy with this refrigerator freezer
on February 18, 2026
Posted by: Pj298
from Mcminnville, TN
[This review was collected as part of a promotion.] This refrigerator has plenty of space in the freezer and refrigerator. I have had to adjust the temperature a few times dur to items in the fridge side freezing. I did have a service issue because the waterline to the ice maker was not installed properly. Water was running down the rear wall of the freezer and freezing around the area where the compressor fan is. It made a horrible grinding noise. I called for service and they came out within g a couple days to fix the issue. That was a few weeks ago and I haven’t had that issue again. So far we are happy with this appliance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com