Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
Average customer rating
4.1
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
197
4 Stars
138
3 Stars
69
2 Stars
16
1 Star
19
78%of customers recommend this product.
(
288 out of
367)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
Customer Rating
4
Nice Refrigerator
on November 4, 2025
Posted by: Will
[This review was collected as part of a promotion.] It was the only refrigerator with ice & water on the door that would fit the space and it the same as the one I replace except for being newer. We like it very much and everything works well. It is a little noisy otherwise does everything we need.
Written by a customer while visiting whirlpool.com
Customer Rating
5
billy fridg
on November 17, 2025
Posted by: helenanna1934
from carrollton
[This review was collected as part of a promotion.] super nice jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Written by a customer while visiting whirlpool.com
Customer Rating
3
Dislike ice/water dispenser
on December 14, 2025
Posted by: Llee5874
[This review was collected as part of a promotion.] I really dislike the water & ice dispenser being separate. Everytime i go to get ice i accidentally hit the water button in front and get splashed.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bad choice
on December 29, 2025
Posted by: Steven
[This review was collected as part of a promotion.] My last Whirlpool lasted 23 years with very few issues This new one has issues right off the get go. the first one is the shelves are not adjustable (a one gallon jug of milk can not stand upright on any of the shelves, secondly the ice maker /water dispenser slops water if you want to use a 30 oz containers thirdly water outlet is out to close to the front of the refrigerator front and splatters all over. The older one was much better in all categories not pleased
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
A love affair!
on January 4, 2026
Posted by: sungypsy101
from Prescott, AZ
[This review was collected as part of a promotion.] This appliance offers a streamlined, contemporary appearance and has a spacious interior for a smaller unit. The lighting is bright, and it's easy to see the contents of the sleek glass adjustable shelves and lower drawers. I especially like the deli/cheese drawer and having two additional drawers for produce. I chose this model as it offered both ice cubes and crushed ice, as well as a water dispenser. The only issue is storing frozen pizza boxes - you lose a shelf of the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A good, basic side-by-side
on January 7, 2026
Posted by: Gary9540
from Philadelphia, PA
[This review was collected as part of a promotion.] A good, basic refrigerator/freezer and one of the only models that, at 67 1/2" height, will fit into my space. Upkeep of the finish is a bit of a chore. Fingerprint resistance is not that great. Crushed ice is hard to capture in a glass. Admittedly I don't have the freezer very full, but the freezer temperature during the defrost cycle goes up to close to 20ºF. I have moved the baseline freezer setting to a level 4 so that the ice cream doesn't have time to soften up during a defrost cycle. Otherwise, it performs as advertised.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features
on January 16, 2026
Posted by: None
[This review was collected as part of a promotion.] This refrigerator came with a manufactured home it’s small and the filter has went out in 3 months
Written by a customer while visiting whirlpool.com