Customer reviews from fisherpaykel.com/us
Fisher & Paykel - ActiveSmart 17.1 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2 out of 5
4.2
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
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Customer Reviews for Fisher & Paykel - ActiveSmart 17.1 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3 out of 5
3
Crooked freezer chest
on October 29, 2021
Posted by: Charlie
Verified Purchase:Yes
The freezer chest is crooked it is lower on the right side,I checked the level which is right on.
Response from fisherpaykel.com/usBy Chris Global Support CentreNovember 22, 2021
Thank you for leaving your feedback, we strive incredibly hard to provide moments of delight to our customers and we’re really sorry we’ve not been able to meet your expectations this time.

We’d love to resolve this as quickly as possible and find a solution that works for you. I have emailed you so that we can investigate this further.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
5 out of 5
5
Freestanding Refrigerator
on January 23, 2023
Posted by: Mary
Verified Purchase:Yes
Wonderful refrigerator! It is not only beautiful, but of such high quality! I am so pleased with everything about it! Highly recommend!
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
4 out of 5
4
Some Disappointment
on July 10, 2024
Posted by: AnnD
Verified Purchase:Yes
Disappointed that this model is not like one I purchased around 2006. I miss the freezer drawer that perfectly held the nice ice cube trays. And I preferred the older model where the bottom freezer bin needed to be pulled out rather than coming out with the door.
Also disappointed that the top freezer bin shelf doesn't easily slide out all the way--it's tricky trying to put ice cube trays in without spilling the water. I hope that with more use the bin shelf will more smoothly slide all the way out.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
4 out of 5
4
Not easy to level
on October 6, 2025
Posted by: Tombstone
Verified Purchase:Yes
Our refrigerator is built in. The only thing I don’t like is that, there is no adjustment for the rear feet on the front of the unit. So, I had to pull the refrigerator out to level it.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
5 out of 5
5
Well thought out design
on November 15, 2025
Posted by: MoCh
Verified Purchase:Yes
I went from a much larger, 2-door 'fridge to this one. It's so well organized that I had no problem fitting my food into the 'fridge part. And being smaller/not as deep, I won't lose things that get shoved in the back.
Written by a customer while visiting fisherpaykel.com/us