Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 2.5 Cu. Ft. Freestanding Gas Convection Range - Brushed Stainless Steel/Black Glass
Average customer rating
2
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for Fisher & Paykel - 2.5 Cu. Ft. Freestanding Gas Convection Range - Brushed Stainless Steel/Black Glass
Posted by: GV_NYC
Verified Purchase:Yes
No issues with stovetop, oven doesn't turn on when it need it.
By Global Customer Support Center, November 23, 2023
Thank you for your review. We’re truly sorry to hear that your experience with our appliance was not up to standards.
If your issue is still not resolved, please reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
If your issue is still not resolved, please reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: Amy L
Verified Purchase:Yes
I'm very discouraged by the this oven on this range. Although the stove works fine, the oven dial does not have temperature marks but numbers keyed to a list on the front panel which are hard to read. And, then, there is no way to adjust the temperature in between the set numbers. In addition there is a convection setting but even when I do not turn that on the fan comes on anyway. I much prefer my old oven.
By Global Customer Support Center, December 28, 2023
Thank you for sharing your feedback. I apologize that we did not exceed the standard you have experienced compared to your old oven.. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
2
Oven very disappointing.
on September 15, 2024
Posted by: Jocelyn216
Not able to preset a precise temperature in the oven. Numbers do not correspond to actual temperature and if too hot or not hot enough takes a long time to adjust. Noisy fan stays on after the oven has been turned off for what seems like forever.
Poor arrangement of burners. Better to have a medium upfront and lowest temperature burner in the back.
Poor arrangement of burners. Better to have a medium upfront and lowest temperature burner in the back.
By Global Customer Support Centre, September 16, 2024
Thank you for sharing your feedback with us. We regret to hear that you are dissatisfied with the burner layout of your cooking range. Please be assured that we will forward your comments to our product design team to consider for future improvements.
Regarding the temperature setting issue you are experiencing, we would appreciate the opportunity to discuss and investigate this matter further. Please feel free to contact us at your convenience.
We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Regarding the temperature setting issue you are experiencing, we would appreciate the opportunity to discuss and investigate this matter further. Please feel free to contact us at your convenience.
We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us