Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 4.9 Cu. Ft. Freestanding Gas Convection Range - Brushed Stainless Steel/Black Glass
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Fisher & Paykel - 4.9 Cu. Ft. Freestanding Gas Convection Range - Brushed Stainless Steel/Black Glass
Posted by: Sivart
Verified Purchase:Yes
Holds the oven temperature consistently, but seems to take a long time to reach the desired temperature. Also turns itself off for no apparent reason sometimes. Overall I’d say it’s a pretty good range.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Baker
Verified Purchase:Yes
The thermal coupler had to be replaced after 2 yrs. The oven only worked when it wanted to from day one.
Response from fisherpaykel.com/usBy Global Contact Center, May 28, 2024
Thank you for your feedback. We are sorry to hear this had happened. If you are still experiencing issues, please feel free to reach out to us via call 1888 936 7872 or chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are open 24/7 to assist you.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
2
Not happy
on September 13, 2024
Posted by: Abk65
I teeter on the edge of tolerating and absolutely hating this range. It was in the house we bought and the middle burner never stays on, the oven only works when it wants to as previous review states. Have called for service and they say it works, but still middle burner won’t stay on and I have to remove the drip pan in the oven and give it about 15 go’s before it actually fires up. I now try and avoid using the oven as it’s such a chore to get it going. It turns off when I try to adjust the temperature as well.
By Global Customer Support Centre, September 16, 2024
Thank you for your feedback. We’re truly sorry to hear that your experience with our appliance was not up to standards. We would like the opportunity to talk and investigate your feedback further.Please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
3
Looks good but features could be designed better
on March 18, 2025
Posted by: New user
Verified Purchase:Yes
Good looking and well made product but a few problems. The burners, even on lowest settings, are too hot to maintain a low simmer or keep something warm. We had to get heat diffusers. The knobs are hard to see and are OK once you get used to them but not user friendly. There is no way to know the actual temperature inside the oven without purchasing a separate thermometer. There is no timer feature.
Response from fisherpaykel.com/usBy Global Contact Center, March 25, 2025
Thank you for your positive as well as constructive feedback. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us