Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 3.5 Cu. Ft. Self-Cleaning Freestanding Electric Induction Convection Range - Stainless Steel/Black Glass
Average customer rating
4.3
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
10
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
0
Customer Reviews for Fisher & Paykel - 3.5 Cu. Ft. Self-Cleaning Freestanding Electric Induction Convection Range - Stainless Steel/Black Glass
Posted by: Susan
Verified Purchase:Yes
Beautiful and functional. Easy to use knives on the fro t of the range. Easy to see screen to let me know which burner is on or hot. Nice pics of different functions to control convection oven. Love the rackets, easy to move, rearrange and they slide out!
Written by a customer while visiting fisherpaykel.com/us
Posted by: Gary
Verified Purchase:Yes
We love it. Only issue is the noisy cooling fan following use of the oven.
Written by a customer while visiting fisherpaykel.com/us
Posted by: MelBe
Verified Purchase:Yes
We upgraded from electric to this induction range during a kitchen remodel, and absolutely love it! It is a great range. It is so much easier to use than the standard electric stove - things heat so quickly and it is great at regulating heat. I'm still learning how to use the oven and all the induction perks, which are many!
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
2
Induction great, oven fan way too noisy
on March 28, 2024
Posted by: gowyo
Our new range was installed a month ago. Love the induction top, no complaints there. The oven fan is way too loud - a higher pitch whine. It is an issue in our home, which has an open design. So it's kind of unacceptable but not sure what I can do at this point. The other odd thing is there is an extra bar above the cook top controls that is not shown in any of the photos. I don't understand the point of it and it makes it difficult to see the controls. We picked the Fisher Paykel with the hopes we can get good service since we had to replace our KitchenAid range because we couldn't get a part. So we shall see.
By Global Customer Support Center, April 4, 2024
Thank you for sharing your feedback and bringing this to our notice. I apologize that we did not exceed the standard you have experienced with this appliance. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: spreechee
Verified Purchase:Yes
So far, I am getting use to induction cooking but am happy with it. I love the way the racks slide back & forth so easily & don't tip. I also like the feature that allows for cleaning underneath because of the raised legs.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Neil
Verified Purchase:Yes
This is my first electric stove, and I love it very much! I've been on my own, cooking, for 50 years and never imagined I'd cook with electricity but induction technology is truly amazing. The oven isn't induction, of course, but it is extremely wonderful to use. Right now I have two loaves rising in the warmer drawer which is another delightful aspect of this stove. I have nothing but praise for this item!
Written by a customer while visiting fisherpaykel.com/us
Posted by: TomTom
Verified Purchase:Yes
The range is really fantastic. It bakes very well, the induction cooktop is powerful, well calibrated, and the size of the zones works out very well for my needs. I didn't properly test this, but it boils water at least as fast as a top-of-the-line German competitor cooktop I used previously.
The small details (soft close door, sliding racks, nice and stury) really add up and make this stand out.
However, my one concern and complaint is that I purchased this appliance when it was on sale for a 10% discount. The vendor I used gave me a small discount and sold it as 'commercial purchase', which made it impossible to receive the 10% discount. I was not informed of this, and Fisher&Paykel declined honoring the 10% promo, or even making up the difference, such that the final price would come out to the discount of 10%. I was beyond disappointed, because this range plus electrical work was already at the top end of my budget. Had I known that I will not receive the discount, I would not have purchased it.
Response from fisherpaykel.com/usBy Global Customer Support Centre, January 17, 2025
Thank you for sharing your feedback! I'm thrilled to hear that you love the range and find its baking performance, powerful induction cooktop, and thoughtful details like the soft close door and sliding racks impressive. It's great to know it met your expectations in those areas.
I'm genuinely sorry to hear about your experience with the discount. I understand how frustrating it must have been to miss out on the 10% discount you were expecting. It's unfortunate that the vendor's sale conditions weren't clearly communicated to you by your vendor, leading to this disappointment.
If there is anything else you wish to discuss, please feel free to reach to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
I'm genuinely sorry to hear about your experience with the discount. I understand how frustrating it must have been to miss out on the 10% discount you were expecting. It's unfortunate that the vendor's sale conditions weren't clearly communicated to you by your vendor, leading to this disappointment.
If there is anything else you wish to discuss, please feel free to reach to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: Mitch
Verified Purchase:Yes
We really love this Induction Range. The size is perfect for our applications. The oven roller racks are really a nice step up from the tradition oven racks. Very easy to clean the Induction top. When your cooking in the oven its really nice that the lights stay on. You can easily see your food for a quick check.
Written by a customer while visiting fisherpaykel.com/us