Customer reviews from fisherpaykel.com/us
Fisher & Paykel - ActiveSmart 17.1 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Fisher & Paykel - ActiveSmart 17.1 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Posted by: Crshoshana
Verified Purchase:Yes
The refrigerator is great. Well designed so it fits lots more than you think with great visibility. The customer service also wonderful. What was not so great is that it took 2 times of the ice tray jamming for someone to figure out that the rails had not been properly prepared at the factory.
Written by a customer while visiting fisherpaykel.com/us
Posted by: RonM
Verified Purchase:Yes
First one lasted 2 months, freezer drawer would not open all the way.
By Global Customer Support Center, November 29, 2022
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further with you John.
Please reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Inayah
Please reach out to us at any time, we are available 24/7 via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Inayah
Written by a customer while visiting fisherpaykel.com/us
Posted by: Wade L
Verified Purchase:Yes
This was the only fridge I could find to fit the space. It looks nice and works fine. But it’s wildly overpriced, the ice drawer is a pain and the water dispenser spits everywhere. You have to wipe the door and floor every single time. Learning to live with it.
Response from fisherpaykel.com/usBy Global Customer Support Centre, September 3, 2025
Thank you for sharing your experience with us we’re pleased to hear the fridge fits your space and is working well overall.
We’re sorry to hear about the trouble with the ice bin and water dispenser. These issues can often be resolved, and we’d really like the chance to look into them further for you. If you’re able to, please reach out to our customer care team, We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
We’re sorry to hear about the trouble with the ice bin and water dispenser. These issues can often be resolved, and we’d really like the chance to look into them further for you. If you’re able to, please reach out to our customer care team, We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us