Customer reviews from Char-Broil, LLC
Char-Broil - 776 sq. in. Gas Griddle - Black
Average customer rating
3.5
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
5
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for Char-Broil - 776 sq. in. Gas Griddle - Black
Customer Rating
1
Poor quality
on September 10, 2021
Posted by: Michean78
Level of expertise:Intermediate
Length of ownership:1 week
Bought for a camping trip. Got it seasoned for first use when the griddle warped and the support welds fell apart.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, September 13, 2021
We're very sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using your griddle. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to investigate and assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Don't waste your money
on June 12, 2021
Posted by: Judd 2021
from Commerce
Gender:Male
Length of ownership:3 months
The griddle plate warped the first time we used it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, June 14, 2021
We're very sorry to hear this. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Not nearly enough heat
on August 6, 2021
Posted by: Nickrod
from Denver Colorado
Gender:Male
Length of ownership:1 week
Does not get hot enough to cook. Don’t waste your money.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 9, 2021
We're very sorry to hear of the frustrations. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to investigate this and assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Excelent buen material No se conectar al gas grand
on July 17, 2022
Posted by: Genesis Saavedra
from Arizona
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Realmente la amamos. Es excelente buen material. Lo unico que aun nos da lucha es no saber como conectarlo al gas grande solo lo usamos con el pequeño y este no dura mucho. Pero de resto es buenísima. No se pega ninguna comida.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 26, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Doesn't get hot enough
on May 5, 2023
Posted by: Unsatisfying with Buy
from PENNSYLVANIA
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I bought a unit near the end of last Summer and am trying it this year. It doesn't seem to get hot enough to actually cook and sear food. I've tried purging the burners, shaking the Propane and various other suggested fixes. I could still probably lay my hand on it at the highest setting...
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, July 13, 2023
We are sorry to hear this, Have you tried resetting the regulator? Has the griddle been seasoned? Whenever an issue is encounter give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Doesn't get hot
on July 11, 2023
Posted by: john Camp
from Georgia
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I have tried every trick I can find to improve the performance of the griddle but it does not get hot enough to sear food.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Works Well
on November 6, 2023
Posted by: kathydill1
from bethesda
Gender:Female
Length of ownership:1 month
I got a pretty good price on this griddle - it got hot enough for me, no issues. We made breakfast, smash burgers, and tried to do some hibachi on it. my kids loved it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 6, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Super convenient
on February 28, 2019
Posted by: KayCarr
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
I bought this for my husband because we needed something compact and it is perfect. It fits anywhere and works great. I highly recommend.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC