Customer reviews from sony.com
Sony - ZX Series Over-the-Ear Headphones - White
Average customer rating
3.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
4
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for Sony - ZX Series Over-the-Ear Headphones - White
Customer Rating
5
Great budget headphones
on February 28, 2019
Posted by: MrDrM
I've had these for nearly 3 years, I take decent care of them and I've had nearly no problems.
They are lightweight, the cable is durable, sound is pretty good, and they've lasted for 3 years being worn nearly every day and also slept on.
The only issues I've had is the swivels have gotten loose, there is some wear on the cable, and within the past few weeks the lining on the earpads has started to come off.
If you're looking for headphones to wear around the house or on a trip these are a good budget choice.
They are lightweight, the cable is durable, sound is pretty good, and they've lasted for 3 years being worn nearly every day and also slept on.
The only issues I've had is the swivels have gotten loose, there is some wear on the cable, and within the past few weeks the lining on the earpads has started to come off.
If you're looking for headphones to wear around the house or on a trip these are a good budget choice.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
The microphone fails making useless left speaker
on August 7, 2017
Posted by: cibermesias
Gender:Male
The sound is great and the price is OK, but it's the second headset that gets the mic capsule damaged making the left speaker stop sounding
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 8, 2017
Hi cibermesias, we regret to hear what happened with the unit. below is the recommended troubleshooting steps that will help fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
Written by a customer while visiting sony.com
Customer Rating
3
Very little ear padding
on May 22, 2019
Posted by: Elpis19
Gender:Female
I bought this 2 days ago and they work fine except that the little hard plastic clips beneath the ear pad hurt my right ear. For some reason my left doesn't complain as much, but there is very little padding. Otherwise they work for what I bought them for which is to listen to music at work without being a bother to those in the next room.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 24, 2019
Hi Elpis19,
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
Written by a customer while visiting sony.com
Customer Rating
4
Simpel
on January 22, 2018
Posted by: Moetez
Gender:Male
I have been using this product for a while and i'm happy with it and don't expect any thing more from it consedring the price
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
One channel out
on October 16, 2018
Posted by: Gmanmaui
Gender:Male
lasted less than a year of easy use before one channel stopped working.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 16, 2018
Hi Gmanmaui, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx310/articles/00024605
Regards,
~Ralph
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx310/articles/00024605
Regards,
~Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Decent headphone for the price
on January 1, 2019
Posted by: audiophileriser
Gender:Male
I got these about 3 months ago to replace my MDRZX110s. They are very decent for the price. The bass is good, and the highs are decent. The mids do sound a little muddled, but its not too noticeable especially if you are not an audiophile. I even compared these to the Beats Solo3 and these sound almost as good with a little better bass than the beats. I don't consider myself a hardcore audiophile, but i do expect quite a bit more from my audio equipment than the average person (probably a beginner audiophile). These would be great as backup headphones or travel headphones.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Worst product
on February 11, 2019
Posted by: Suyash74
Gender:Male
I bought this almost 4 months ago and I started facing problems so soon
Written by a customer while visiting sony.com
Customer Rating
5
Great Headphones
on July 19, 2019
Posted by: 938021075
Gender:Male
I have had these headphones for a while now. The sound quality is top notch and it is made durable but comfortable. The only problem that I have found with these headphones, is that the button doesn't do anything. Other than that, really good headphones.
I would recommend this to a friend!
Written by a customer while visiting sony.com