Customer reviews from Newair
NewAir - 50-lb Portable Ice Maker - White
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
10
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for NewAir - 50-lb Portable Ice Maker - White
Customer Rating
4
Nice ice maker
on March 31, 2021
Posted by: willow
Bought this tabletop ice maker and it works good, makes ice fast and is easy to use.
Response from NewairBy NewAir , Customer Service, March 31, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Keeps it going
on March 31, 2021
Posted by: Hogwatch
from Radcliff Ky
I bought this item. and it keeps the ice going. Very easy to follow.
Response from NewairBy NewAir , Customer Service, March 31, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Portable Ice Machine
on April 13, 2021
Posted by: CDELAPAZ
from El Paso, Texas
I bought this item 10 months ago, and it’s been the best investment I’ve done. It has saved me money and so many trips to the store. I am always having family gatherings and this ice maker has been a great help.
Response from NewairBy NewAir , Customer Service, April 14, 2021
Thank you for leaving a review on your unit AI-250W. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Soft, and bullet-shaped ice. Great for ice lovers
on April 30, 2021
Posted by: Ice Lover
from Ringgold GA
I enjoy this machine and we love the ice it makes.
Response from NewairBy NewAir, Customer Service, April 30, 2021
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit AI-250W. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great customer service!
on May 12, 2021
Posted by: Suzanne1980
from Bull Shoals, Arkansas
I LOVE my newair ice maker and am so happy with my purchase. I had an issue with a part malfunctioning, but customer service was prompt and friendly and I was able to get a replacement very easily. I love how quickly it makes ice and have recommended it to all of my friends and family. 10/10 would highly recommend you purchase a newair countertop ice maker!
Response from NewairBy Newair, Customer Service, May 13, 2021
Thank you for posting your comments in regards to your AI-250W. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
3
Newair Experience
on May 24, 2021
Posted by: Anonymous
from Hickory NC
It worked well when it did. Ice tray would freeze up often, after a tray or two, and would require warm water after.
Response from NewairBy Newair, Customer Service, May 24, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Wesley
from Richmond VA
Verified Purchase:Yes
The product didn’t work at all. It would not even turn on when we first tried it. Very disappointed.
Response from NewairBy Newair , Customer Service, June 1, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Love this machine
on July 3, 2021
Posted by: Cherin K
from Johnsburg, IL.
We loved this machine so much we bought a 2nd one for our camper!! Produces a lot of ice and keeps it frozen when I forget to dump it out. This company has amazing customer service as well. I highly recommend it!!
Response from NewairBy Newair , Customer Service, July 5, 2021
Thank you for the 5-star review and for posting your comments in regards to the AI-250W. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair