Customer reviews from Newair
NewAir - 50-lb Portable Ice Maker - White
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
10
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for NewAir - 50-lb Portable Ice Maker - White
Customer Rating
5
By far the best ice maker we've had
on March 1, 2022
Posted by: DAVID
from GA
Verified Purchase:No
We have had several ice makers over the years but this is the absolute best! The bullet shaped ice is fantastic and just the right size to ice your drinks as well as fitting right down inside a water bottle! Fantastic is just not strong enough word for this machine!!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AI-250W. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AI-250W. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Lissa
from Seattle, WA
Verified Purchase:Yes
I absolutely love this machine! I've been using it daily for a year now and it keeps up with my excessive ice needs just as well as day one. It's easy to clean with the draining plug in the back, doesn't take up a lot of space on my counter, reliably churns out cubes, it even looks pretty stylish!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AI-250W. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AI-250W. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Works excellent. I use it Daily.
on March 21, 2018
Posted by: Rene
from Florida
This ice maker is a blessing for our office, now we can enjoy healthy protein smooties daily with out having to try and fit a freezer in our small space.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: CDELAPAZ
from El Paso, Texas
Verified Purchase:Yes
I bought this item 10 months ago, and it's been the best investment I've done. It has saved me money and so many trips to the store. I am always having family gatherings and this ice maker has been a great help.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for leaving a review on your unit AI-250W. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for leaving a review on your unit AI-250W. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I would recommend this product
on July 23, 2018
Posted by: Mike
from Long Beach, Ca.
This ice maker is excellent! We have two boys who plays sports and ice baths are a regular occurrence. We also entertain quite a bit. On some weeks we go through 100 lbs or more of ice. I am able to generate the 50 lbs a day and store in our garage freezer. Thank you Ashley for helping us out!!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Disappointed and disgusted
on May 31, 2021
Posted by: Wesley
from Richmond VA
The product didn't work at all. It would not even turn on when we first tried it. Very disappointed.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: JuiceByNature
from Undisclosed
Verified Purchase:Yes
This portable ice maker is literally one of my favorites. I've used portable countertop ice makers in the past, but the AI-250W really swept me off my feet. My favorite feature about this ice maker is the amount of ice it makes within no time, which is very impressive to me.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello.
We are happy to hear you are impressed with the AI-250W. Please feel free to reach us at support@newair.com if you guys have any questions.
Best Wishes,
We are happy to hear you are impressed with the AI-250W. Please feel free to reach us at support@newair.com if you guys have any questions.
Best Wishes,
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello.
We are happy to hear you are impressed with the AI-250W. Please feel free to reach us at support@newair.com if you guys have any questions.
Best Wishes,
We are happy to hear you are impressed with the AI-250W. Please feel free to reach us at support@newair.com if you guys have any questions.
Best Wishes,
Written by a customer while visiting Newair
Posted by: GMiller
from Desert of AZ
Verified Purchase:Yes
I like to be independent. And I like things on my own schedule. It's nice to go and have ice ready to go in a short time. I use lots of ice year round. I get tired of having to go the store every few days to pay frozen water that melts in my car. I live in the hot desert. Then have to separate said bag of ice as I'm limited in freezer space. So no more trays! I can have a supply of ice as needed in amounts I can store in freezer. No trip to store, time, gas etc. This machine is so nice to have. It saves time, money and expense of my car to go to the store. It can make ice as I do others things. Highly recommend it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NewAir Countertop Ice Maker AI-250W. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NewAir Countertop Ice Maker AI-250W. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair