Customer reviews from whirlpool.com
Whirlpool - 30" Gas Cooktop - Black
Average customer rating
4.1
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
248
4 Stars
120
3 Stars
73
2 Stars
15
1 Star
34
78%of customers recommend this product.
(
345 out of
442)
Customer Reviews for Whirlpool - 30" Gas Cooktop - Black
Customer Rating
4
Nice cooktop
on August 16, 2024
Posted by: Lorenzo
[This review was collected as part of a promotion.] Very pleased so far, easy to clean.. wish the grates were more level. Overall fine
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice appliance
on August 19, 2024
Posted by: Debbie
[This review was collected as part of a promotion.] Looks great in kitchen. Works well. Easy to clean.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective Cooktop
on August 26, 2024
Posted by: Karen
from Jackson, MS
[This review was collected as part of a promotion.] This a Defective cooktop, a technician has come twice trying to repair it. Still not repaired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 27, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 584410.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice stovetop
on September 29, 2024
Posted by: Klespo
[This review was collected as part of a promotion.] This stovetop was provided to us in a newly built house. Used it a couple of times and it cooks evenly and is responsive to heat adjustments. The iron racks can be pushed upward and out if the way for easy clean up.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good looking and cooks well
on December 29, 2024
Posted by: lp428
[This review was collected as part of a promotion.] I bought this about 2 months ago and am very happy, I never had gas always electric.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works as expected
on January 27, 2025
Posted by: Kmh96
[This review was collected as part of a promotion.] Have been using this for about 6 months now and am very satisfied with the cooktop. Went from electric to gas and really glad we switched. It cleans up easily.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on February 12, 2025
Posted by: Wifey25
[This review was collected as part of a promotion.] I don’t like the gas cooker. The grate cover above the cooktop is so hard to open. My husband can’t open it either. I will have to contact whirlpool. Hopefully they don’t charge a lot
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Hello,
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #675348.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #675348.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Unhappy with Whirlpool!
on February 12, 2025
Posted by: Chad
from Iowa
[This review was collected as part of a promotion.] I tried to call service to get the cooktop repaired, because it never worked right since end of November 2024 For 3 months a brand new appliance hasn't worked correctly. They told me it wasn't registered( which I knew was registered). They wanted me to go thru the registration process again. Which I waited on the phone for an hour and a half to do last time. Now I get an email saying it was registered as I knew. So the service department has problems. I need to have my cooktop fixed now!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Cooktop. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Cooktop model/serial number, and reference Case # 676094.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com