Customer reviews from whirlpool.com
Whirlpool - 30" Gas Cooktop - Black
Average customer rating
4.1
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
248
4 Stars
120
3 Stars
73
2 Stars
15
1 Star
34
78%of customers recommend this product.
(
345 out of
442)
Customer Reviews for Whirlpool - 30" Gas Cooktop - Black
Customer Rating
3
Works Ok as basic Model
on March 10, 2024
Posted by: TimB
[This review was collected as part of a promotion.] Cooktop works fine, and the cast iron grates lift easily to clean underneath. BTU ouput is a little lower tham expected.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality and design
on March 18, 2024
Posted by: None
[This review was collected as part of a promotion.] 1. Control knobs are cheap and wobble. 2. Flame hard to see - can't always tell, visually, when it's lit. 3. Much too hard to keep clean.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 20, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
4
range
on March 19, 2024
Posted by: cozman
[This review was collected as part of a promotion.] Works well, wished the builder had provided a 5 burner model. The burners are offset at an angle rather than inline making it difficult to heat a grill evenly. like the ease of lifting the grates to clean.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 29, 2024
Posted by: Pianosmyluv
[This review was collected as part of a promotion.] I have enjoyed using my new gas cooktop. It was easy to adjust from having used electric stoves.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, easy to clean
on March 31, 2024
Posted by: Cathy69
[This review was collected as part of a promotion.] Came with my new house, and I love it! Works great, easy to clean
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great stovetop !
on April 21, 2024
Posted by: newhomeowner
from Aiken, SC
[This review was collected as part of a promotion.] the burners light quickly & easily & burn with an evenly distributed flame. I'm easily able to clean stovetop with lifting grate & using Weiman wipes. I'm very happy with this stovetop.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great stove
on May 8, 2024
Posted by: Mgggg
from Planet earth
[This review was collected as part of a promotion.] I love my new guest range. It works beautifully. The metal grids are a little heavy for me so I wish they were not just two pieces but overall, I’m very happy with the product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not great if you are used to a 4-burner stove
on May 9, 2024
Posted by: Nathan
[This review was collected as part of a promotion.] The burners don't produce enough flame. You can only use 2 burners at a time, because the smaller ones are so close. It's difficult to tell which side of the knobs is the forward one, since they're rectangular and the only difference is a tiny black line.
I do like the ability to lift the grate for easy cleaning.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 533444.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com