Customer reviews from whirlpool.com
Whirlpool - 30" Gas Cooktop - Black
Average customer rating
4.1
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
248
4 Stars
120
3 Stars
73
2 Stars
15
1 Star
34
78%of customers recommend this product.
(
345 out of
442)
Customer Reviews for Whirlpool - 30" Gas Cooktop - Black
Customer Rating
3
Basic features. Feels cheap
on May 1, 2023
Posted by: None
from None
[This review was collected as part of a promotion.] This cooktop feels flimsy. The burner caps are loose and get dirty easily. One of the knobs is labeled wrong. It's says med med high instead of low med high. The black grills need to be secured better they just sit on top and swing up if needed but fall out of holders easily. It'd be better if they clipped in and held sturdy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Burners not spaced correctly, etc.
on May 2, 2023
Posted by: Tomlyn
from San Antonio
[This review was collected as part of a promotion.] This model came with my new house, I was given no other choices. Like other reviewers on different sites have mentioned, I am very frustrated that I cannot put my pots and pans on the cooktop like I could with my previous cooktop in my other house. Two medium size pots, skillets do not fit on the large and small burners on the same side. I am not happy that both large burners are in the back. I would also preferred a five burner.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 3, 2023
Hello Tomlyn! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great range and easy to clean
on May 15, 2023
Posted by: Vaeb
from TEXAS
[This review was collected as part of a promotion.] Came with my new house. I like the look and how eadybisbti remove the grill for cleaning. Great heat power
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on May 18, 2023
Posted by: Jules
from Lincoln, NE
[This review was collected as part of a promotion.] So glad to get back to a gas stove again. This one is great. Easy to clean, and the controls are easy to use. Very sleek looking!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool is always the best!
on May 20, 2023
Posted by: DGCRA
from Brandon, Florida
[This review was collected as part of a promotion.] I love how “smooth” and easy this cooktop runs. Every time I turn it on, I feel like it’s so sophisticated because of the quiet and clean feel of it. It’s very easy to keep clean and I love the full grate. The only reason I gave it 4 stars is because the knobs look a bit “clunky” to me! I would have liked them to maybe be a smaller, more sleek looking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
fair feature
on June 7, 2023
Posted by: elvis
from TX
[This review was collected as part of a promotion.] this product is good quality in cooking and design but not good quality equipment because the color of the burners is turning brown, kind of. the quality of an equipment that is placed in the kitchen close to the living room should be perfect. think about that
Written by a customer while visiting whirlpool.com
Customer Rating
2
Upside down
on June 17, 2023
Posted by: Danny
from Houston Tx
[This review was collected as part of a promotion.] I purchased a new house and it had this stove top. I don’t even know what to say about it. It’s really not bad, except yeah it is. It’s like it’s upside down. The small burners are at the forefront of the stove top and the knobs are backwards.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2023
Thank you for sharing your insights with us, Danny. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6420OfAgs or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 346763.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the lift
on July 5, 2023
Posted by: Mississippi Mom
[This review was collected as part of a promotion.] New home…new appliances. Great cooktop. Easy to clean
Written by a customer while visiting whirlpool.com