Poor Quality Control- Zipper got stuck in lose threads
on February 1, 2016
Posted by: nella
from Amherst, MA
Verified Purchase:Yes
There were some lose threads on the inside of the suitcase. Consequently, the zipper got stuck quite a few times and I wondered whether I would have to rip the suitcase I had just bought during my first trip with it to get my clothes and underwear out. Praying continuously and trying cautiously to free the zipper from its knot with the lose thread, I eventually succeeded and had to cut off the thread with scissors. Cutting lose threads is not my job, it should not be the job and preoccupation of customers. This should be part of the quality assurance control of the items. It seems as though they must have slacked on doing so. I was very disappointed.
Pros: Easy To Carry, Easy To Identify, Lightweight
Cons: Bad Zippers, Heavy To Begin With, Tears Easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
I needed a new carryon bag. This bag was advertised as such. I liked the color and style but found it did not meet most airlines' current measurements. It was too large and would have to be checked.
Pros: 9
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
BIG HIT.! My daughter loved bright color! High quality.!
on July 14, 2015
Posted by: Lively Granny..
from Raleigh, NC
Verified Purchase:Yes
Samsonite has become an "old standby" (like me).. Started out with my high school graduation..I received an amazing matching set of luggage.!! Now as mother and grandmother, I wouldn't have any other than Samsonite.. Talk about durable..I still have my antique set.! And I really love the Spinners, they make it so easy to zip around airports, etc..They are the perfect gift.!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish, Your Spinnersa Breeze
Cons: Not A One
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Can't describe since I haven't used it yet other than to unpack it and roll it into a closet for later vacation use.
Pros: Easy To Move
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi CT, Thank you for your review! We hope that your Samsonite Aspire GR8 21" Spinner works out for your on your vacation! Please revisit and let us know how it works out.
Written by a customer while visiting samsonite.com