Customer reviews from lg.com
LG STUDIO - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
3
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for LG STUDIO - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
Very very disappointed
on January 2, 2020
Posted by: carrieR2020
from Orlando fl
I bought all LG products for my new house. Unfortunalety the hood has caused nothing but problems and is the last item to get installed and is holding up my closing which is beyond fustrating. The specifications clearly states Accomodates Ceilings up to 9'6". the duct covers in the package only cover up to 6 feet. Also did not come with any installment/ attachment products. I have called to get answers and cant get help or the proper information....... Extremely disappointed with this product!
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, January 3, 2020
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Posted by: Panhead
from Freehold, nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using it for two weeks. So far it is way better than my previous range hood. Thick stainless steel. Powerful motor. Really easy to install . I installed it myself. The only con is that the instructions are terrible. what I mean is that the instructions are incomplete.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Recirculating Kit
on June 23, 2022
Posted by: GJGary
from Ottawa
[This review was collected as part of a promotion.] Where can one possibly find the LG kit and filters or compatible, LG offers sooo little information.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 24, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: CentralOregon folks
from Redmond, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] We installed LG appliances in our new kitchen and chose the black stainless. It is fabulous! Does not show fingerprints like ordinary stainless. And the look is very attractive. When we first designed the kitchen, LG did not have a stand alone hood in the black. But by the time we were ready to order appliances, they had it available. I am so pleased with the result.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG Lover II
from Green Oaks, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was very wondering this product's performance with particually noise level at the very beginning.
At present all worries are gone since last 2 months and I am very satisfied after the LG refrigerator and LG front load laundry machines.
At present all worries are gone since last 2 months and I am very satisfied after the LG refrigerator and LG front load laundry machines.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kristina007
from Tualatin, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this hood. It looks super nice, the light is great and so many fan settings.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Timber99
from Las Vegas, NV
Verified Purchase:Yes
We have a 10' tall kitchen. The installer put the unit in and he installed it over 36" from the cooktop because you do not have an extension. We are having it removed and the new unit (another brand) put in.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 22, 2020
I am sorry that this specific unit does not perfectly meet your needs. You can purchase a hood extension by visiting https://zephyronline.com/products/range-hoods/. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Lots of air removed
on March 4, 2020
Posted by: Garthette
from Los Angeles
Love this unit but it seems that LG has something against "White" appliances other than refrigerators. Sad, No white ovens, microwaves or hoods come in white.
Stainless is getting to be dated decore...folks tend to prefer white especially in a kitchen.
Stainless is getting to be dated decore...folks tend to prefer white especially in a kitchen.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com