Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Average customer rating
4.2
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
171
4 Stars
54
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
198 out of
243)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Customer Rating
1
Venthood cover is not aligned
on September 29, 2020
Posted by: Prishanthy
from Austin, TX
Vent hood cover comes in two pieces. I have had the builder fix the alignment 3 times already. Still the the stem of the hood looks crooked. The installer says the hood cover is at fault. I have ordered the covered 2 times already. Both have the same issues.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 3, 2020
Hello Prishanthy - We’re truly sorry to hear of your vent hood cover situation and certainly understand your frustration. If you will email your details to our email address, http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your vent hood. We will keep an eye out for your reply. Thanks very much.
Written by a customer while visiting geappliances.com
Customer Rating
3
filters
on November 15, 2021
Posted by: KSahloul
from Sterling, VA
The filters for this model keeps falling off the hood, they don't fit well. I'm looking to replace them, and I can't find them anywhere! I'm wondering where to find them?
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, November 16, 2021
Hi there - We are so sorry that your filter keeps falling off the hood and that you're having trouble finding the correct replacement. This sounds frustrating and we're here to help.
The correct model number of the charcoal filter compatible for this hood is UXCF72. You can purchase it online by following this link: https://www.geapplianceparts.com/store/parts/spec/UXCF91.
We hope this is helpful! Please connect with us if you have any questions or concerns moving forward - we are always happy to assist. All the best, Kelsey@GEA
The correct model number of the charcoal filter compatible for this hood is UXCF72. You can purchase it online by following this link: https://www.geapplianceparts.com/store/parts/spec/UXCF91.
We hope this is helpful! Please connect with us if you have any questions or concerns moving forward - we are always happy to assist. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Hood is great, the vents are awful!!!!
on March 14, 2022
Posted by: Laur63
from San Diego, Ca
Love the hood but, I agree about the vents, they are trash, mine have never stayed put and they fall out all of the time. I have been searching for weeks to try to buy replacements to no avail. Do you know where I am able to purchase replacement vents. I am not interested in having a repair person, I want new vents. Each time they fall out, they become dented and the little pegs that are to hold the vents in place are all broken. Thank you
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, March 16, 2022
Hello,
Thanks for the review. We're glad that you love your hood, but sorry that you are not pleased with the vents, and that you are having a hard time finding a replacement. We can understand how frustrating this all may be for you, and would like to offer some help.
Here is a link to our Parts website, where you can find all the parts associated with your hood: https://www.geapplianceparts.com/store/parts/assembly/JVW5361SJ1SS.
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. We're glad that you love your hood, but sorry that you are not pleased with the vents, and that you are having a hard time finding a replacement. We can understand how frustrating this all may be for you, and would like to offer some help.
Here is a link to our Parts website, where you can find all the parts associated with your hood: https://www.geapplianceparts.com/store/parts/assembly/JVW5361SJ1SS.
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Hood
on January 24, 2023
Posted by: shelbys91
Overall, I really like this hood vent. We do have a light out and there is a clicking noise when the vent is turned up high, but those are issues I need to connect with support to fix. Otherwise, it works great.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lights, Fan, Everything about it is Great.
on March 9, 2016
Posted by: bobgam1
from Louisiana, United States
Just put it in today works better than great and love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Modern look!
on May 20, 2016
Posted by: UbtchaNoVA
from Lake Ridge, VA, United States
When we purchased this model it was brand new to the GE lineup. We like it because it has plenty of features, easily accessible dishwasher-safe filters, and really looks nice in our remodeled kitchen. The updraft is as strong as possible without having to install any additional venting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great, clean lines.
on August 9, 2016
Posted by: Tilly0501
from Oregon City, OR, United States
Perfect for your modern or contemporary style home.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice vent
on March 5, 2017
Posted by: lbmullen
from Grand Junction, CO, United States
Nice vent with great lights. Fan is not too loud.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com