Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Average customer rating
4.2
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
171
4 Stars
54
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
198 out of
243)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Customer Rating
1
Look elsewhere
on March 23, 2024
Posted by: Lasch88
You've got choices. This shouldn't be one of them. The hood is weak, rattles loudly when turning off, and just isn't anywhere near the best choice at any price range other than "free". The only thing it has going for it is that it isn't uglier than other hoods.
Response from geappliances.comBy Charlie, GE_Appliances, March 25, 2024
We're happy to help with the noise level on your vent hood. We recommend referring to the troubleshooting steps on page 10 of the manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.172030368.225557027.1711375753-1676878804.1700237661
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.172030368.225557027.1711375753-1676878804.1700237661
Written by a customer while visiting geappliances.com
Customer Rating
2
Didn't last ling
on May 25, 2024
Posted by: Kh unhappy
This is a replacement for the exact same one that was less than 4 yrs old. That one was deemed unrepairable. Funny how my husband noticed it was a loose wire after it was taken down. After getting 3 different quote from customerservice, each higher than the last one. I finally had to purchase a new one at the highest price because they wouldn't honor the 1st quote.
Sure hope this one lasts longer than 4 yrs. Will never buy another GE appliance again
Sure hope this one lasts longer than 4 yrs. Will never buy another GE appliance again
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2024
We understand the importance of an appliance lasting for a while, and we are confident that this replacement unit will serve you for many more years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Unimpressive
on July 28, 2024
Posted by: TheRAW
The finish is hard to keep clean, much harder than expected. Power is adequate but I have to limit how many eyelets I have turned on my stove before the hood is overwhelmed and cannot keep up. But my biggest complaint by far is the blower...
My home was built in 2022 with all new appliances, including this one. By the end of 2023 the blower died. Would have thought this to be a fluke, except that I'm hearing story after story of the blower failing after a year or two. Of all the places I've lived for 10 years or more I've never had to replace a blower on a range hood. And the icing on the cake: the costs of replacing a blower is as much as buying a new range hood from another manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We would like to help with your hood. You can find cleaning tips for stainless steel here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Squealing after two years
on November 20, 2024
Posted by: JimB1961
Two years old and the blower motor bearings are squealing
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, November 25, 2024
We'd like to assist you with the blower motor bearings squealing in your chimney hood. Look out for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Satisfied
on September 3, 2016
Posted by: Gaston A
from Houston, TX
Satisfied with the product. It is very good looking and is not too loud in low and medium speeds. A few comments about design and installation. The filters are flimsy and very cheap. The light assembly is just hanging there which seems weird - when you need to replace the light you have to pull the wires through the hole. Strange. The unit itself could have been a little deeper to cover more of the stove. The installation instructions could have been better and a template should have been included so that I could easily mark the holes on my wall. In addition the vertical duct cover should have been at least an inch bigger from front to back to allow a little more leeway in running the 6" duct though the attic. I replaced another brand and had to re-patch my ceiling and move the duct back toward the wall.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Super
on October 2, 2023
Posted by: nophir33
Not strong enough for fish or meat searing.. Can smell afterwards
Features
5
Performance
2
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, October 3, 2023
Hi! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that your vent hood has not lived up to your expectations due to its suction power. This is not the consumer experience we strive for, and we will be sure to share these comments with our product design teams so they can make the necessary changes to this model.
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Great product, but slopy installation hardware
on March 4, 2016
Posted by: mbartz
from Buffalo, NY, United States
Product looks great. The drywall anchors don't work the screws pull out. The screw holes for the duct covers do not line-up and I needed to drill new ones. Supplied duct covers don't reach a 9' ceiling so additional hardware is needed. For the price of the unit the assembly is sloppy.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Okay, nothing great
on May 18, 2017
Posted by: Garyh01
from Seattle, WA, United States
This came with the house. Would not choose it otherwise.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com