Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Average customer rating
4.2
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
171
4 Stars
54
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
198 out of
243)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Customer Rating
5
Looks beautiful and works great
on December 22, 2020
Posted by: CathySATX
from San Antonio, TX
Love this vent! In addition to looking great, it works well. The light was two settings and the fan has three settings. Perfect for the GE Cafe gas stove top.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on March 30, 2021
Posted by: Gvern
from Gilbert, SC
Ya know how you walk into someone’s hone and you can smell what was cooking yesterday!! Well this vent has so much draw that will not happen in my hone. Works well, great lighting as well no complaints with this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Light bulbs suck and fan doesn't work
on December 31, 2021
Posted by: Nina H
from AVL
The only thing good about this product is the aesthetics. Otherwise, it is useless. The light bulbs are extremely difficult to exchange, and once you pop one out, it Is impossible to put a new light bulb back in without breaking all of your fingernails. The wiring that goes to the light bulbs is very loose as well. Just by tapping on the front of the hood, the light bulbs will go out. Lastly, when cooking, the fan only removes odors when it is on high. When on the high setting, it is extremely loud. Very disappointed in this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, thanks for taking the time to reach out to us. We're pleased to know your new is looking good, but sorry you're finding the light bulbs hard to change, that your wiring is loose, that the bulbs easily go out, and that it's louder than expected. We can imagine how aggravating this would get for you, so this is feedback we'll be happy to share with our product development team for them to look into.
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Motor went February 2022
on February 25, 2022
Posted by: Holly74
from Brighton, mi
The motor started squeaking and shuts down, this fan could have lasted much longer in my opinion. Service call opened.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 28, 2022
Thanks for reviewing your hood and letting us know what has happened. We understand how disappointing it is to have it shut down on you so shortly after purchase and sincerely apologize for the poor experience. We're confident our techs will properly diagnose and resolve this for you. Please let us know if you have any additional questions. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Find! Pleasantly Surprised!
on June 28, 2023
Posted by: A Charmed Mommy
from Allentown, PA
We love the ease of using the hood! There are three different level of fan speed and two different light brightness. We use it as a nightlight at night for kids or adults looking for food or drink. Even on low the light illuminates our large open concept home. We have the builder vent the air to the outside and it makes a huge different when cooking meals for our large family! I would definitely buy this again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent product. Just one thing wrong.
on November 29, 2023
Posted by: DMots74
from Stafford, Va
Very nice product. Worth it, only issue is the two lights produce alot of heat. That keeps us from leaving the light on.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Horribly loud
on January 23, 2024
Posted by: Tractor trailor loud hood
from Parker, Colorado
Our GE hood is loud at its lowest setting and needs to be replaced.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
We're very sorry that your hood is loud. We know that can be disruptive and we apologize. We recommend taking advantage of your warranty and scheduling a service technician to come out and diagnose the problem. You can schedule an appointment online using this link
https://www.geappliances.com/ge/service-and-support/service.htm
We are very grateful to have you as a consumer. -Krystal@GEAppliances
https://www.geappliances.com/ge/service-and-support/service.htm
We are very grateful to have you as a consumer. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and looks great
on February 12, 2024
Posted by: Kitvent
Vent hood was easy to install and works very well, lighting and ventilation. The stainless steel appearance pops as the wall Jes a black tile. Easy to clean and very quiet, even on high.
Written by a customer while visiting geappliances.com