Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Average customer rating
4.2
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
171
4 Stars
54
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
198 out of
243)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Customer Rating
3
It’s okay, but not perfect.
on June 25, 2023
Posted by: ScottC23
from Charleston, SC
The unit is functional but the stainless neck of the hood doesn’t secure very well. The neck doesn’t align when installed which is noticeable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 27, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so happy to hear that your vent hood is operating as designed. However, we are saddened to hear that the chimney of the hood is not aligned with the hood. We recommend scheduling service with one of our technicians to get this fixed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will be able to get this issue resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will be able to get this issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on July 6, 2023
Posted by: KrisKid
from Farmington, MI
Clean and sleek. Perfect for new kitchen that is a modern farmhouse look.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Annoying Noise
on July 17, 2023
Posted by: bobgy
More rattle or flutter noise coming from vent, need to get a replacement from GE.
No, I would not recommend this to a friend.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hello,
Thank you choosing GE Appliances for your home. We are sorry to hear you are having an issue with your range hood!
If your vent is making loud noises we recommend taking a look at page 10 of the manual here for troubleshooting steps:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.123930701.63034938.1689600049-302677575.1657120421
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Thank you choosing GE Appliances for your home. We are sorry to hear you are having an issue with your range hood!
If your vent is making loud noises we recommend taking a look at page 10 of the manual here for troubleshooting steps:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.123930701.63034938.1689600049-302677575.1657120421
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Chimney is garbage
on July 18, 2023
Posted by: Bad7
The chimney is poorly made. It bows out and that looks terrible.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 19, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE wall-mount chimney hood. We are so sorry to hear that the chimney hood is bowing out as this is certainly not normal operation, nor the quality that we expect.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your feedback!
-Devin@GEA
Thank you for taking the time to leave a review on your GE wall-mount chimney hood. We are so sorry to hear that the chimney hood is bowing out as this is certainly not normal operation, nor the quality that we expect.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Slimline look
on August 4, 2023
Posted by: Nanagalene
from Wasilla Alaska
The vent hood is awesome! It has a very slimline look. I’m so glad we purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Range Hood
on August 9, 2023
Posted by: Girlscout53
from Scottsdale, Arizona
Sleek hood with variable fan speeds and a light. Quiet, works great.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
The pyramid
on August 13, 2023
Posted by: Julian D
from Severn, MD
We bought a new construction house and all the appliances are GE. I haven’t spent a lot of time in the kitchen but the few times I did I liked the functionality. It’s not very loud when on, quite effective. The two stage lighting is very convenient.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 15, 2023
Posted by: Sheriann
from Canton ga
So far everything is working great. We are still testing some of the features
Features
4
Performance
5
Quality
4
Written by a customer while visiting geappliances.com