Customer reviews from americantourister.com
American Tourister - Moonlight 28" Expandable Spinner Suitcase - Rose Gold
Average customer rating
4.2
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
50
4 Stars
4
3 Stars
4
2 Stars
0
1 Star
11
80%of customers recommend this product.
(
49 out of
61)
Customer Reviews for American Tourister - Moonlight 28" Expandable Spinner Suitcase - Rose Gold
Posted by: Amber
from Ohio
Verified Purchase:Yes
Nice suitcase but it came with blue and red marks all over the top of it. It seems to be built well and is overall a decent suitcase.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
3
Received damaged
on October 14, 2023
Posted by: AnnieJS
from Iowa
I really like this luggage ,however , it came broken. Disappointed
Response from americantourister.comBy American Tourister Care Team, October 17, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Customer Rating
5
Beautiful print! Quality luggage!
on August 1, 2024
Posted by: lauren95
I bought this because I fell in love with the print. The detailing of this luggage is so nice and it is super smooth. Very eye catching and I will be using this luggage for years to come.
Written by a customer while visiting americantourister.com
Customer Rating
3
Inaccurate description
on August 3, 2025
Posted by: KJ2025
Online description states external dimensions are 30x21x12.5. This is very inaccurate. The tag on suitcase says "28 inch spinner." The measurements are a few inches shorter/less than the description. I have emailed the company twice with no response yet. The design is pretty, though. Just disappointed as I thought I was getting a larger suitcase.
Response from americantourister.comBy American Tourister Care Team, August 4, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting americantourister.com
Customer Rating
1
Terrible product line
on August 26, 2025
Posted by: Ladyjane
from Nj
[This review was collected as part of a promotion.] I have two of these. A medium and a large. Both of them are not very durable and have sadly needed to be retired much sooner than previous American tourister carryons that I have purchased. Very disappointed in the quality of these two cases. The medium one wheel came inside the case after its first use and the large one does not move easily once you put anything in it.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, August 27, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com