Customer reviews from philips.com
1000 series Beard Trimmer
Average customer rating
3.5
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
5
4 Stars
8
3 Stars
8
2 Stars
2
1 Star
2
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for 1000 series Beard Trimmer
Customer Rating
5
Quality groomer.
on November 25, 2021
Posted by: B Rod
Gender:Male
[This review was collected as part of a promotion.] Very nice glide grooming feel. Effortless hair cutting (no hair pull). Excellent run time on rechargeable battery.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Very Basic Trimmer
on April 16, 2021
Posted by: RobinAustin
Gender:Male
I bought this hoping I could also trim my facial hair and it does ok. The attachments are very limited and just snap on. The weirdest thing about it is a UPC Charger but has a wall adapter. There is no light to let you know it's charged.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, April 21, 2021
Hi Robin,
Thank you for taking the time to share your experience here. We're happy to hear you like some aspects of the trimmer and we understand you like other aspects less. We want to thank you for providing us with this useful feedback. It's appreciated!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your experience here. We're happy to hear you like some aspects of the trimmer and we understand you like other aspects less. We want to thank you for providing us with this useful feedback. It's appreciated!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good shave. Bad trimmers.
on March 9, 2021
Posted by: Ahabeardo
Most reviews are done right after getting the product. If I’d reviewed it then you’d see 4 or 5 stars. But after some use, maybe 13 or 14 times, the stubble trimmers broke off small delicate pieces that keep them on the blade. Now they slip off and ruin the trim. I’ve searched all over to get new ones - impossible!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 10, 2021
Hi Ahabeardo,
We're sorry to hear that the beard trimmer doesn't work as expected. We would like to help you. Could you please elaborate on the issue and maybe send some photo's of the faulty trimmer? You can reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that the beard trimmer doesn't work as expected. We would like to help you. Could you please elaborate on the issue and maybe send some photo's of the faulty trimmer? You can reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Nicely packed
on January 22, 2021
Posted by: Philcare
Gender:Male
Small portable and affordable, easily packed in pouch
Written by a customer while visiting philips.com
Customer Rating
2
Very Basic shaver had trouble at first
on January 15, 2021
Posted by: RobAustin
Gender:Male
When I first go this trimmer, I was NOT able to flip the switch up to turn it on. It was stuck I tried and tried and finally had to use a screwdriver at the risk of breaking the switch but finally got it to turn on and after that have not had problems. It's a basic trimmer, It doesn't have a lot of accessories but it does the job.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 18, 2021
Hi there,
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good price, low quality
on January 15, 2021
Posted by: Joe beard
According to the price, it is fine! However, it could be better!
Response from philips.comBy PhilipsCare, February 8, 2021
Hi there,
Thank you for giving us your honest review. We'd love to hear more about your experience, so we can take a closer look and assist you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for giving us your honest review. We'd love to hear more about your experience, so we can take a closer look and assist you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Good value for money
on November 14, 2018
Posted by: Sylvius
Gender:Male
This was the first trimmer I bought and honestly it works really well to style my beard. I don't regret this purchase as I will use it very often and it is good value for money.
Pros: i can use it without the cord which is very useful, it comes with 4 different combs
Cons: nothing
I would recommend this to a friend!
Response from philips.comBy Consumer Care, November 15, 2018
Hi there,
Thank you for your positive review of our Philips Norelco Beardtrimmer! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
Enjoy!
Thank you for your positive review of our Philips Norelco Beardtrimmer! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
Enjoy!
Written by a customer while visiting philips.com
Customer Rating
1
Lasted 1 day
on October 22, 2018
Posted by: JDP0311
Gender:Male
I bought this beard trimmer about a week ago. It came with a charged battery so I used it immediately after opening the package. Since it worked as expected, I threw away my receipt. I decided to charge the trimmer a couple days later because I needed to use it. After charging it all night, the battery was completely dead. I tried 2 other charging cables and USB plugs but the battery still will not charge. I'd recommend going to a barbershop or hair stylist for a trim before paying $20+ for a one time use, disposal beard trimmer.
Pros: none
Cons: worked 1 day
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, October 23, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco beard trimmers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address your issue (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco beard trimmers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address your issue (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com