Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black
Average customer rating
4.3
(322 Reviews)
Rating breakdown 322 reviews
5 Stars
192
4 Stars
80
3 Stars
21
2 Stars
11
1 Star
18
88%of customers recommend this product.
(
266 out of
303)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black
Customer Rating
1
Sorry handle fell off 2 months after stove was bou
on February 17, 2018
Posted by: Dottie123
from Cecil county ,md
Very upset that this was so poorly constructed. Fail
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 19, 2018
Hey Dottie123, I am terribly sorry to hear that you are upset with your range. We'd like to hear more about your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad Apple
on March 15, 2018
Posted by: Rootabaga
from Jeffersonville
[This review was collected as part of a promotion.] I haven't ever been this disappointed in an appliance purchase. When the oven preheat goes off, any consumer would expect the temperature in the oven to be what they've set it at. Takes 20 minutes just to get to 'preheat' temp (generally 350) but the oven thermometer is only reading 250-275. Yes I understand they can reprogram and order new parts etc. This whole experience is just unacceptable.
The burners don't regulate like they should. On even medium heat they scorch the drip pans and burn my food.
Just too many things about this model I do not like nor do I feel safe using it.
The burners don't regulate like they should. On even medium heat they scorch the drip pans and burn my food.
Just too many things about this model I do not like nor do I feel safe using it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, March 16, 2018
Hey Rootabaga, I am terribly sorry to hear that you are disappointed with your range. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Breaks easily!
on March 29, 2018
Posted by: Frater 93
from Akron, oh
[This review was collected as part of a promotion.] The front panel keeps breaking off! It's made of cheap parts. It cooks well, though.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, March 30, 2018
Hey Frater 93! I appreciate you sharing your range experience with us. After reviewing your account, I see that you’re working with one of our Corporate Supervisors to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
poor appliance
on March 29, 2018
Posted by: redgirl
from Moss Point, MS
[This review was collected as part of a promotion.] bought this in November 2017 fell apart in one week returned got a new one 3 months later fell apart again
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 30, 2018
Hi Redgirl!
We really regret to hear of your experience with your range and hate that this happened to you. We see that you were able to contact us previously and see that your matter is in the process of being resolved.
Should you have any questions or concerns pertaining to the resolution provided, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
We really regret to hear of your experience with your range and hate that this happened to you. We see that you were able to contact us previously and see that your matter is in the process of being resolved.
Should you have any questions or concerns pertaining to the resolution provided, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good enough
on March 30, 2018
Posted by: The Kitchen Guy
from Michigan
[This review was collected as part of a promotion.] This range was purchased in February 2018. It works as it should so far. One pet peeve is that while the oven is on the clock doesn't show time of day only the oven temp. It would be handy to glance across the kitchen to check the time to determine how long an item has been baking.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Value Excellent Price
on May 9, 2018
Posted by: Apartment Manager
from Saint Louis Mo
[This review was collected as part of a promotion.] Excellent value great look. We use these in all of our apartments, they actually help sell the unit
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Quality
on July 20, 2018
Posted by: Dana S
from Vandalia, IL
[This review was collected as part of a promotion.] This stove was purchased about a month ago. The quality of the product is exceptional.Cookware fits on the burners very well and sits flat. The oven is nice and large. It is great to have notice when the oven has reached the temperature it is supposed to be.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks nice in the kitchen with the other items
on October 6, 2018
Posted by: Essy1
from New Castle. PA
[This review was collected as part of a promotion.] Bought it out of necessity, very glad I chose this one
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , November 5, 2018
Hello, Essy1. Thank you for your awesome review. Welcome to our Frigidaire family. We know you will love your new range for many years to come. Please don't hesitate to call should you need assistance, please call our Customer Care Team at 1-888.203.1389 Mon-Fri 8a-8p EST. Sat 9a-6p EST.-R'Shaye
Written by a customer while visiting frigidaire.com