Customer reviews from HRBlock
H&R Block Tax Software Basic 2017
Average customer rating
3.9
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
99
4 Stars
24
3 Stars
12
2 Stars
13
1 Star
25
76%of customers recommend this product.
(
127 out of
168)
Customer Reviews for H&R Block Tax Software Basic 2017
Customer Rating
5
Outstanding
on August 15, 2017
Posted by: edco
Marital status:Single
It gets better every year. I would not switch to any competing product.
I started with Turbo tax in 1994. Been at it a while. HRB is elegant, accurate,
refined, mature, and my favorite.
I started with Turbo tax in 1994. Been at it a while. HRB is elegant, accurate,
refined, mature, and my favorite.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to follow, but...
on April 15, 2017
Posted by: LoriRat
Easy program to follow, but very disappointing that you can't e-file when Form 8606 is used. This is an easy fix and should be added. I know that it is possible because Turbo Tax and e-file with Form 8606. Had I know H&R Black couldn't I would have reconsider my choice. Hopefully, H&R will fix for the next year being that it is a necessary form.
Written by a customer while visiting HRBlock
Customer Rating
3
Some problems
on April 16, 2017
Posted by: lynn29
Marital status:Single
I have used this software previously. However, this year there were some areas where the instructions were not clear. For example, it had populated the previous AGI incorrectly and it was not made clear that this could be overridden. It took me 4 times to have my return accepted. Also, the description of pension benefits was unclear.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
It would have been 5 Stars...
on April 18, 2017
Posted by: wasurf10
from Seattle, WA
Marital status:Single
The software is user friendly although if you are in a state (i.e. WA) that does not have state tax. The software does not give you a hint to resolve it. An easy hint such as "type 0" in the blanks would suffice or incorporate an N/A.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
activation code did not work had to pay twice
on April 18, 2017
Posted by: kathleenl
from Glens Falls, NY, United States
Marital status:Married
i bought the program and then the activation code di not work when i went to file. Therefor I had to spend more money to file my taxes!
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
E-file part of software did not work
on April 29, 2017
Posted by: Joel7
from Albuquerque, NM, United States
Marital status:Married
I bought H&R Block software back in February & e-filed it in the last part of February. I waited for my return, did not receive it so I resent it April 15.H&R Block said it was not e-filed, resent it April 28. H&R Block said was not e-filed. I Called H&R Block, they had me reinstall new software . Looks like this time it's going to work.
Cons: Time consuming
Pros: Easy to install
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Online shop with problems.
on May 24, 2017
Posted by: stefan900
from Switzerland
Marital status:Married
I tried to purchase the product but when finalizing payment I only get the error message: "error: Internal Server Error. Unable to process request". Disappointing.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
One last item!! NO STARS,MINUS all the star in sky
on March 22, 2017
Posted by: One last item
from Belfair, WA
Marital status:Married
My taxes should have been extremely simple. We are retired and claim the standard deduction. I thought I was all done and ready to send my tax report off. But the program asked me to review one item. From then on I was not able to correct??? anything. NO STARS
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock