Customer reviews from HRBlock
H&R Block Tax Software Basic 2017
Average customer rating
3.9
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
99
4 Stars
24
3 Stars
12
2 Stars
13
1 Star
25
76%of customers recommend this product.
(
127 out of
168)
Customer Reviews for H&R Block Tax Software Basic 2017
Customer Rating
5
Satisfied customer for over 20 years.
on February 23, 2017
Posted by: badger827
from Palm Coast, FL, United States
Marital status:Married
I continue to use the H&R Block tax program year after year because I know it is thorough, accurate, and quick. Most taxes are similar year to year and the auto-fill features are especially appreciated.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
COMMENT
on February 25, 2017
Posted by: HI HENRY
from THEVILLAGES, FL
Marital status:Married
EVERY THING WENT SMOOTHLY UP TO THE TIME I WAS GOING TO SND IT THE NEXT DAY BUT I GO TWO MORE INTEREST STATEMENTS. I DID HAVE SOME TROUBLE GETTING TO THE RIGHT PLACE AND ENTERING THE NEW INFO.
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
my error
on February 27, 2017
Posted by: Joanne C
from North Las Vegas, NV, United States
Marital status:Single
was easy to use except directions which relate to line 65 were confusing, resulting in my claiming taxes paid TWICE. now I will have to file an amended return to correct. I should have printed a copy BEFORE filing. then i would have caught this error.
Cons: Hard to fix issues
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Audit Risk Results Problem
on February 27, 2017
Posted by: EddC
from Myrtle Beach, SC
Marital status:Married
All was well until I checked the audit risk. The response was "you have a slightly elevated risk due to one of these" and a list of six items. None of the six applied to my return! I tried to cut and paste the erroneous message to send to H&R, but was unsuccessful. Perhaps the software is blocking my attempt at private feedback!
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Hidden fees with state taxes
on March 18, 2017
Posted by: Goverbeek16
Marital status:Single
They charge you for each state form and then to submit your state form electronically. Hidden fees are annoying. You can mail it though.
Cons: Time consuming
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Loyal customer but...
on April 7, 2017
Posted by: Carl N
from Tallahassee, FL
Marital status:Married
I've used this software for many years and will do so in the future. However, there is an obscure bug that kept a 1099 form imbedded in my schedule c even after I deleted the 1099 form. It took me having to delete the entire business (wouldn't just let me kill the form). The 4+ hours to redo a business that included depreciation on many assets, business use of home, etc was a huge frustration.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Frustrated
on April 8, 2017
Posted by: Sohie girl
from Florida
Marital status:Married
Bought this program because it is compatible with my computer windows 7.It won't let me print the final copy for mailing. The print has draft form written all over it. I don't want all this other stuff you are advertising I won't buy this again
Cons: Hard to fix issues
Pros: Easy to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 14, 2017
Posted by: Larry_1
from Florida, United States
Marital status:Married
Used basic version for 2016 on W10. Experienced zero problems. SW caught my failure to enter a Payer Federal ID Number. This was 5th year I've used this SW, never had a problem.
Pros: Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock