Customer reviews from HRBlock
H&R Block Tax Software Basic 2017
Average customer rating
3.9
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
99
4 Stars
24
3 Stars
12
2 Stars
13
1 Star
25
76%of customers recommend this product.
(
127 out of
168)
Customer Reviews for H&R Block Tax Software Basic 2017
Customer Rating
1
I've Updated 500 times and NO FILES UPDATE.
on February 6, 2018
Posted by: BadTaxApp
from Illinois
Thanks. I have used the software successfully for 10 years without any issues. Not this year. I'll print the forms and mail them in. Where is FORM 5498 SA????
Cons: Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Very good program
on February 8, 2018
Posted by: ann711
I used your program for the first time last year for 2016. I came back for 2017. It is WAY BETTER than Turbo Tax which I have used for many years.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
not user friendly
on February 14, 2018
Posted by: britt2012
from Cherokee, NC, USA
I have done taxes before on different tax prep sites and this was the worst experience. the chat is worthless they just keep directing you somewhere else without answering questions. will never buy again
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Probable program bug
on February 24, 2018
Posted by: Bobby5252
from Georgetown, TX, USA
First pass - properly entered IRA, but RMD not honored and 50% penalty applied.
Deleted IRA and reentered same IRA. Second pass - same problem. Apparently, that item was flagged as not paid in the back ground and not easily corrected.
Deleted IRA and reentered same IRA. Second pass - same problem. Apparently, that item was flagged as not paid in the back ground and not easily corrected.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
No import of 2016 AGI
on February 27, 2018
Posted by: jayi
The program imported $0 for my 2016 AGI... causing delay, and additional expense of time.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Update function did not work
on March 1, 2018
Posted by: ktq1
The update function put me in a continuous loop of downloading and updating, I finally got the ability to submit a return after doing a complete installation.
Cons: Time consuming, Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
could not file
on March 6, 2018
Posted by: dennisddd
Would not accept activation code Would not provide help to solve difficulty
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Errors in software
on March 16, 2018
Posted by: PMc1
Did not carry foreign tax credit to the 1040; tax exempt dividends amount shown on the 1040 was bogus; had to manually override these errors and mail the return, software would not allow efile. Totally dissatisfied with this product.
Pros: Easy to import
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock