Customer reviews from HRBlock
H&R Block Tax Software Basic 2017
Average customer rating
3.9
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
99
4 Stars
24
3 Stars
12
2 Stars
13
1 Star
25
76%of customers recommend this product.
(
127 out of
168)
Customer Reviews for H&R Block Tax Software Basic 2017
Customer Rating
5
WORKED WELL !
on July 31, 2017
Posted by: SONNY JIM
from GLEN BURNIE, MD
Marital status:Single
GREAT AND UNDERSTANDING PEOPLE AT H & R BLOCK !!!
Pros: Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Notuser friendly. It frequently sent me in circle.
on January 26, 2018
Posted by: Use another software
Verified Purchase:Yes
Confusing. I also saved my file after being efiled, but my MAC updated its IOS and my file was lost somehow and now I can’t retrieve any information, I received an email my forms had been accepted but I can’t access the file and tech support was of no help. On IOS the program keeps disappearing and you have to reinstall.
Cons: Hard to fix issues, Hard to prepare, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
big deal
on January 28, 2018
Posted by: marycaptain
received in mail like every year...what does 15 characters to short mean??
Pros: Easy to install
Cons: Time consuming, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So easy
on January 29, 2018
Posted by: Limey
This programme is. So easy, I have been using it for the last fifteen years both for business and personal.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
poor
on January 30, 2018
Posted by: MattJ1
from Loudon, TN, United States
Software update of Jan. 19th. I could not use this update for a week. and there is no Tech. support for this software on the website. And when the software finally updated the Window wizard shield gave a error message saying could not install software. I used to be happy with H&R block, but now I have no other choice to go somewhere else.
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block Basic 2017 Software
on January 31, 2018
Posted by: Patricia7590
I have been using H&R Block Basic Software for many years, and I have been completely satisfied with the product.. This version was not as good as the past versions. Since our return is so simple, we have few questions. But when we do, looking at various sites to find the information was time consuming. I doubt I will purchase Tax Cut again. I will try another software next year, but if it is not better than your basic version I will bypass buying tax software.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible experience
on February 4, 2018
Posted by: Elvis22
The data imported from last year’s records cost me the ability to e-file. How do I get a refund for this useless software?
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Bad software
on February 6, 2018
Posted by: Mommajo3
I will NEVER use H&R block again. Poor customer service.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock