Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9 out of 5
2.9
(140 Reviews)
Open Ratings Snapshot
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product. 
(
45 out of 104
)
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Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
1 out of 5
1
Horrible.
on January 6, 2019
Posted by: Katherine
from NC
Gender:Female
I received this as a Christmas present recently, and when I saw how much it was I was surprised, and expecting a good product, especially when it had Alexa. But only after about two weeks, the charging port came apart completely, and the interface that has this, with the power and button options, made of cheap plastic was easily moved around to show that A.), It was poorly made and adhered with basically nothing, and B.), The charging port was the same way. If I could give it 0 stars, I would. Don't purchase this as a gift, or for yourself, you'll regret it.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2 out of 5
2
Older Bluetooth speaker
on January 3, 2019
Posted by: Alex
from Indiana USA
Gender:Male
Not made to last. Let me explain...
I was given these Bluetooth speakers about 3-4 years ago. Not bad use you say? Well they were in the box for about two years and I only got them out late in 2016.
It slowly started losing their charge then suddenly last month would not show any power no matter which port I charged or how long I powered it.
An electronic device should last more than 2 years with periodic use (not continual) IMO.
Written by a customer while visiting iliveelectronics.com
Customer Rating
3 out of 5
3
disappointed
on January 1, 2019
Posted by: miss disappointed
from Lisbon ND
Gender:Female
I wouldnt reccommend this product to anyone !! used this last weekend and worked fine, NOW saying not connected to wifi.. just dont get it , very frustrating and useless at this point
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
app is doesnt work with iphone
on January 1, 2019
Posted by: Brandon41
from Pennsylvania
Gender:Male
received this as a gift. was very excited to use the product as ive been looking for a wireless speaker with alexa capability. attempted multiple locations but app says iphone unable to enable wifi. enable wifi and search again.... this is very frustrating and seems to be an issue for some time....how can a phone as popular as the iphone not be supported with ur app? fix pls or returning product and getting another brand!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
App doesn’t work with this speaker
on December 31, 2018
Posted by: VLB1
from Utah
Gender:Female
I am disappointed it won’t pair with the app and Wi-Fi
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Can't connect upon inital setup.
on December 29, 2018
Posted by: MdoubleU
from Fresno, CA
Gender:Male
Doesn't enable WiFi Conncetion.... Please enable WiFi connection then search again. Doesn't connect to Amazon Fire, Comcast, or Sirius or really any other device. Couldn't even get the Bluetooth to connect
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Bad product
on December 29, 2018
Posted by: Captnjohn
from Foley al
Gender:Male
Does not work cant hook up.This was a gift. Cant find live platonum app.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Ilive Wifi App does not work at all
on December 29, 2018
Posted by: Not an Ilive fan
from NC
Gender:Female
All settings on iPhone are correct and it is WiFi enabled and all other apps on iphonecare able to use Wifi but Ilive Wifi app keeps saying Wifi is not enabled on my phone or iPad. Then the app just sits there and does not offer any other options.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
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