Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product.
(
45 out of
104)
Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
5
Great sound and range
on July 17, 2019
Posted by: june
from Texas
I love that this is wireless and waterproof. We keep it close to the pool and I don't have to worry if one of the kids knocks it over into the water. The sound is clear and I LOVE the alexa feature.
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Great until the usp port broke.
on June 24, 2019
Posted by: Katef
from Ohio
I charged the speaker, then took the cord out. The USB port came out with it. I wouldn’t recommend this to anyone!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Stopped charging
on April 29, 2019
Posted by: C1..
from Orlando, Fl
Gender:Male
It was working good at first, then volume started going low then high, and now it won't charge anymore
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy iLive Support Team, May 21, 2019
Dear customer, we're sorry to hear that. Please contact us at 1-888-999-4215 or prodinfo@dpiinc.com so we can troubleshoot your charging and volume issues.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Power Cord/Charging system is a joke
on March 6, 2019
Posted by: bryan455
from michigan
Gender:Male
I actually bought 4 of these and if you move the cord while being plugged in, it will bend the connector and will never charge again!!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Worked well for about a year. Now it won't charge.
on March 5, 2019
Posted by: Sam M
from Tennessee
Gender:Male
It worked pretty well for about a year, despite the laborious setup. I usually kept it plugged in when using, but occasionally would use it unplugged until it let me know it needed charging. The battery life was not that long, no more than a few hours. The last time I tried to charge it, the unit would keep telling me the battery was low before shutting off after only a minute. Like most everyone else, I tried using a different plug, then a different cord. Nothing would resolve the issue. Now it's nothing more than a paperweight. It wasn't a bad speaker when it worked.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Turns itself off
on February 15, 2019
Posted by: TravelerChris
from Panama
Gender:Female
I bought this speaker about a year ago. It works pretty good, but lately when I listen to the radio, it turns itself off. It is plugged in, so there is no battery problem. Another thing it does is that when I give a command, Alexa says "I can't understand you right now" and the light ring is red. Very irritating. After it was off 2 minutes, I turned it back on, and it again turned itself off. Not impressed.
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy iLive Support Team, February 22, 2019
Dear customer, we're sorry to hear about the speaker turning itself off. Please reach out to us so we can assist at 1-888-999-4215 or prodinfo@dpiinc.com.
Written by a customer while visiting iliveelectronics.com
Customer Rating
5
It works for me!
on February 11, 2019
Posted by: Beto G
from California
Gender:Male
I had trouble configuring at first, but I found this other app called Locon Player and it worked great! I am so happy!
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
5
Good for wwe themes
on February 8, 2019
Posted by: Bray
from Spokane,wa
Gender:Male
I bought this for $500.10 for wwe for my son I he loves it so I command everyone to buy this
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com