Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product.
(
45 out of
104)
Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
1
Not worth it, buy a real echo with Alexa
on March 30, 2021
Posted by: Anonymous
from Clackamas, Oregon
Gender:Male
I received this new as a Christmas gift and it stopped working the 25th of March (exactly 90 days of use). It has always had a low battery warning, never really charged and was therefore always plugged in. I called to ask the technical department what they thought and they were not able to fix the issue via phone. The unit charges just enough to turn on, but will almost immediately shut off. ILive e-mailed me to ask for proof of purchase (to check the date I presume) and when I responded that it was a gift and that I just want it replaced they completely ignored me (the website states that they will respond within 24 hours. It has now been 5 days and I have heard nothing from this company. Looking through other reviews, I am not the only one experiencing these problems so I just decided a poor review was in order (maybe they will respond now).
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
5
great use
on February 28, 2021
Posted by: purple44
from MA
Gender:Female
I love that I can move it around the house and not lose what I am listening to.
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
5
Great garage speaker
on February 10, 2021
Posted by: Busboy1974
from Minneapolis
Gender:Male
Easy setup. Sound is great for my 20x20 garage and love having Alexa out there.
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
5
Great Aleza
on December 2, 2020
Posted by: Allure1103
from Bloomfield Hills, MI
Gender:Female
I was looking for an external speaker to use with my Alexa but instead I found a speaker attached to an Alexa would saves me a lot of space.
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
3
Good speaker
on November 5, 2020
Posted by: Lil sling
from Prestonsburg ky
Gender:Male
Wife got it for my birthday love listening to my music on it
I would recommend this to a friend!
Response from iliveelectronics.comBy Cameron, iLive Support Team, November 9, 2020
Thank you so much for your review. We hope you continue to enjoy your wireless speaker!
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
junk
on October 23, 2020
Posted by: OneOf10
Gender:Female
My son gave this to me for Christmas. The battery life is terrible, the connection distance is terrible and it is not loud enough. I even think mine was refurbished and sold as new.
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy iLive Support Team, October 30, 2020
We are so sorry to hear about this. Please contact us so that we may help you with this issue. prodinfo@dpiinc.com or 1-888-999-4215.
Written by a customer while visiting iliveelectronics.com
Customer Rating
4
Amazing!!
on September 11, 2020
Posted by: slester13
from Marana, Arizona
I just got this a couple of days ago and I love it so much!!
Response from iliveelectronics.comBy Ryan Wilson, iLive Customer Support, September 14, 2020
Thank you so much for the review. We are pleased to hear that you are happy with the product.
Written by a customer while visiting iliveelectronics.com
Customer Rating
4
Wireless Speaker
on September 3, 2020
Posted by: Ange
from Dallas, Texas
Gender:Female
This is a great wireless speaker for listening to music in the house or outside.
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy Ryan W, iLive Support Team, September 5, 2020
We appreciate you taking the time & leaving a review. We are really happy that you liked the product and appreciate your business.
Written by a customer while visiting iliveelectronics.com