We received this speaker as a Christmas present and were ecstatic! It played well and was able to be moved around the house and taken on my dad's job sites. Warranty ended about 10 days ago, and since then it wouldn't charge, and then the charging port on the device broke.
My mother got me this speaker for Christmas. She also purchased one for both of my sisters as well. When I returned home Xmas night I set it up at home. I used it for a total of 10 minutes. A week later I moved and tried using it once in the middle of January and the volume kept going up and down by itself. I just assumed it was dying and went back to using my ihome instead. Finally got Wi-Fi at the new house last week so tried setting up the concierge speaker because of the Wi-Fi capability that my ihome does not have. I have tried using the Wi-Fi, Bluetooth and have even plugged in the aux cord and absolutely no sound comes out of this speaker at all. Complete waste of money.
Was hard to setup, once I got setup I couldn't leave plugged in even when not using as I would get "low power". I then accidentally pushed the pair button and have not been able to use ever since. got for christmas so dont have receipt
Bought the speaker (second one) for my parents. Because they are technically challenged, I was just able to make the trip and get it set up for Alexa. I was able to get it set up, but none of the manual controls work on the side of the speaker . Therefore, volumes and other features must be controlled from the phone. It’s too inconvenient to replace, so they are just living with it.