Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9 out of 5
2.9
(140 Reviews)
Open Ratings Snapshot
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product. 
(
45 out of 104
)
Best Buy Privacy Policy
Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
4 out of 5
4
Great features
on April 8, 2018
Posted by: no nickname
from Inverness Florida
Gender:Male
Verified Purchase:Yes
I bought two of a month ago to have surround sound, but I'm having problems getting one to connect can you help me??
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
4 out of 5
4
Would be great to use on Google assistant as well
on April 4, 2018
Posted by: flchic75
from florida
Gender:Female
I like that it works with Alexa but it would be better to not be stuck with that being the only option
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
2 out of 5
2
Great Until Warranty Ended
on March 24, 2018
Posted by: thefourhesters
from Kern Valley, CA
Gender:Female
We received this speaker as a Christmas present and were ecstatic! It played well and was able to be moved around the house and taken on my dad's job sites. Warranty ended about 10 days ago, and since then it wouldn't charge, and then the charging port on the device broke.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
5 out of 5
5
Alexa great buy
on March 6, 2018
Posted by: Beth
from Salisbury NC
Gender:Female
Verified Purchase:Yes
I bought this item and I'm in love with it ..also very fast shipping
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Wish I knew.
on March 5, 2018
Posted by: Jeggings72
from Aurora, Ohio
Gender:Female
My mother got me this speaker for Christmas. She also purchased one for both of my sisters as well. When I returned home Xmas night I set it up at home. I used it for a total of 10 minutes. A week later I moved and tried using it once in the middle of January and the volume kept going up and down by itself. I just assumed it was dying and went back to using my ihome instead. Finally got Wi-Fi at the new house last week so tried setting up the concierge speaker because of the Wi-Fi capability that my ihome does not have. I have tried using the Wi-Fi, Bluetooth and have even plugged in the aux cord and absolutely no sound comes out of this speaker at all. Complete waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Horrible
on February 24, 2018
Posted by: jeff487
from Pittsburgh, PA
Gender:Male
Was hard to setup, once I got setup I couldn't leave plugged in even when not using as I would get "low power". I then accidentally pushed the pair button and have not been able to use ever since. got for christmas so dont have receipt
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
3 out of 5
3
its alright
on February 23, 2018
Posted by: Nate
Gender:Male
its no replacement for an echo but it functions fine.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Manual Speaker controls
on February 20, 2018
Posted by: Rusty
from Collierville TN
Verified Purchase:Yes
Bought the speaker (second one) for my parents. Because they are technically challenged, I was just able to make the trip and get it set up for Alexa. I was able to get it set up, but none of the manual controls work on the side of the speaker . Therefore, volumes and other features must be controlled from the phone. It’s too inconvenient to replace, so they are just living with it.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
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