Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product.
(
45 out of
104)
Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
1
Problematic
on July 24, 2018
Posted by: 22Zoo
from Idaho
Gender:Female
This product is time consuming to set up, the only online reference is a .pdf of the manual. I could get the speaker to work but no luck with the Alexa
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Do not buy
on July 18, 2018
Posted by: Alisha
from Ohio
Gender:Female
I received this gift for Christmas 2017. And June of 2018 it just stopped working. Didn’t use everyday and if i did use it a few days in a row it was only for an hour tops. Never moved from out of my room so not like it was tossed around. Not a happy camper about this.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
4
Pandora update made it better
on June 8, 2018
Posted by: Jason S.
from Tennessee
Gender:Male
Has a few hiccups, but recent update resolved most issues. Have to say has 2 awesome features, extremely loud volume (great with the Pandora update), can be used as a range extender for wifi with its hotspot feature
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Look for another
on June 7, 2018
Posted by: Debbi
Gender:Female
When we try to turn this speaker off it will not. Alexa will just start talking without you talking into the speaker. To turn off you have to let the battery drain. Then plug it back after battery is drained and you will have to reconnect. Just move on and get a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Terrible
on May 29, 2018
Posted by: dannydanny
Gender:Male
I bought this thing to play music by using my voice commands and it cant even do that. waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Unit does not charge.
on May 7, 2018
Posted by: goose
Got this as a gift and was really happy with this device. When I got home today I turned it on and it said the battery was low. It should not have been because it was plugged in. I thought maybe the outlet blew a fuse, no, then I thought the cable was bad and tested it with another device and it worked. I came to this site and saw that I wasn't the only one with this problem, no charge and the unit is out of warranty. This is an obvious problem and those other people that had this same problem the company did not respond to, so I do not what to do. This very disappointing because I really enjoyed this product. I gave the performance a poor because of the charging issue.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Great until warranty ended
on April 30, 2018
Posted by: TXINAR
from AR
Unit worked great until warranty ended. Set up was difficult too. Now it won't hold a charge even when plugged in
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Bluetooth Speaker Is Anything But. Difficult Setup
on April 12, 2018
Posted by: MattChoo
from Langley, BC
Gender:Male
I was hoping to be able to stream music and YouTube channels through the house with this thing via wi-fi. Good luck. The setup is confusing and lacks detail. I gave up on that.
So I settled on just using it as a Bluetooth speaker. Surprise! It doesn't work with computers or laptops. The instructions say so but of course they don't mention that on the box BEFORE you buy. I have two and I can't get them to pair. I tried hard. With two laptops.
I even tried to pair with my iPhone 6 so at least I could have a speaker. I just doesn't pair. It will find the device but never connects.
So the only way I can use it is to connect directly with a cord, which does work. Sound seems decent and this is a nice option but it is definitely not "wireless".
I'm assuming you have to use the app but this limits you ability to play anything you want through your phone. Overall this was a colossal waste of time and money.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com