Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product.
(
45 out of
104)
Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
4
last update
on December 22, 2018
Posted by: Glenn
from Irving, Tx
Gender:Male
Until this last update, i have been very satisfied w/ your product! this update seems to have a flaw, I can no longer use the system!!
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Wont connect to WiFi....
on December 20, 2018
Posted by: Ticked off in Oregon
from MFR, OR
Gender:Male
Sold as WiFi product. Have to use the App to program it, no PC option. If only the App worked. Will only connect as a Bluetooth speaker. DONT WASTE YOUR MONEY with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
very upsetting not even a week
on December 18, 2018
Posted by: mack505
from albuquerque
Gender:Female
haven't even had this a week and now it doesn't even charge. have tried it with another cable didn't work what a waste of 70 bucks
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Worked for less than a year.
on October 21, 2018
Posted by: Ceramigal
from Scaly mt, nc
Gender:Female
When I received this as a gift I was excited and I listened to music mostly. Then one day I turned it on and it shut right down...I tried every power cord in the house and could not get it to charge. I bought a new cord from Olive and that didn't work either...what can I do?
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy AL, iLive Support Team, November 2, 2018
Dear customer, we're sorry to hear the speaker isn't working and that a new cord didn't fix the issue. Please call or email us at 1-888-999-4215 or prodinfo@dpiinc.com so we can assist you with troubleshooting. We look forward to assisting you!
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Usb outlet no longer works to charge speaker
on October 16, 2018
Posted by: Simm
Gender:Male
Once again a gift that is out of warranty and cannot get the speaker to charge...
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy AL, iLive Support Team, November 2, 2018
Dear customer we're sorry to hear that you can't get the speaker to charge. If you haven't already, please reach out to us at 1-888-999-4215 or prodinfo@dpiinc.com so we can see if there's anything we can do to fix this issue for you.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Horrible Product
on September 30, 2018
Posted by: Martec1970
from Harrisburg PA
Gender:Male
Not only do you have to download 2 apps that have very bad reviews but I can't seem to get them to even connect to the speaker. Without the apps the product is virtually useless
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Can't even get it started!
on September 23, 2018
Posted by: CN11219
from Houston, TX
Gender:Female
Plugged in and charged and tried to connect to Wi-Fi and the only thing the speaker tells me it has lost Wi-Fi connection again and again. I have a small < 2000 square feet 1 one floor house. Speaker can't connect it to Bluetooth device either. Sad that all you geniuses developed such a terrible product!!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Received as gift
on August 27, 2018
Posted by: JanP
from E Freetown, MA
Enjoyed it while it lasted, 2 months. Does not charge. Even left plugged in, it eventually dies. Totally dead now.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com