Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product.
(
45 out of
104)
Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
1
Garbage
on December 25, 2018
Posted by: Garbage app
from TN
Gender:Male
This app is complete garbage can not connect and support is trash
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Worst gift ever
on December 25, 2018
Posted by: Dilly dilly
from Wilmington
Gender:Male
Got this for Christmas today and will not connect to the Wi-Fi. Do not buy it.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
From great to terrible
on December 25, 2018
Posted by: TechMom
from Ruffs Dale, Pa
Gender:Female
I have used this speaker for the past year without any problems. I have used it daily to stream music and other various functions via Alexa. Until now. I took the speaker out of my home for a day and when I went to reconnect using the ilive app it would not reconnect. I have used this app many times in the past with no connection issues, but apparently it was updated (and rendered useless), and now the speaker will not connect to any wifi. Upon reading many recent user reviews it is apparent that the app is not working for anyone since this update. Without internet connection you cannot use Amazon Alexa or any of it's features on the concierge. A great device, but completely USELESS without the functioning app available to connect it, and there is no other software available for buyers to use. I am extremely disappointed. This concierge was my favorite device among our "smart" devices in the home until now. I will not be buying any more ilive products any time soon!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Bad internet connection
on December 25, 2018
Posted by: Blakelly
from Little Rock, Arkansas
Gender:Female
I bought as a Christmas gift and it won’t connect to the internet. The iLive app is horrible!! I’m returning and getting my money back! So not buy this product!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Doesn’t work
on December 25, 2018
Posted by: Bray100
Can’t connect with app. It keeps saying enable WiFi. Did that still not working.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
3
Not happy
on December 25, 2018
Posted by: Shannon
It won’t connect to WiFi on an iPhone, Bluetooth only
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
waste of time and money
on December 25, 2018
Posted by: Russell
It will not connect to Wi-Fi. App will not work on my IPhone.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1
Unable to connect to wifi
on December 22, 2018
Posted by: thomas12345
from charlotte
Gender:Male
Just received this product as a gift. I am unable to connect the device to wifi and I have tried at three different locations. I follow the instructions provided as well as different youtube videos. Anytime I hit search on the app I am told Your device (... iphone) doesnt enable wifi connection. Please enable wifi connection and try again. Am I missing something??? Is there a new update I should be waiting for?
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com