Customer reviews from iliveelectronics.com
iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Average customer rating
2.9 out of 5
2.9
(140 Reviews)
Open Ratings Snapshot
Rating breakdown 140 reviews
5 Stars
34
4 Stars
28
3 Stars
15
2 Stars
16
1 Star
47
43%of customers recommend this product. 
(
45 out of 104
)
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Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
1 out of 5
1
Told ILIVE would work with app update coming.
on December 28, 2018
Posted by: Trace
from Darlington, SC
Gender:Male
Bought for Christmas. When setting up on iPhone, it says 'Your device (xx) doesn't enable Wi-Fi connection.
Call customer support and they said an app update was being rolled out in the next few days. One came out yesterday to "fix a few bugs" but did not solve my problem.
Ready to return to the store.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
App don't work
on December 27, 2018
Posted by: Mel4340
from Ohi
Use the rocon app it works just fine. In App Store do the recon app it will work!
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Great Speaker, ILive Wi-Fi app is broken!
on December 27, 2018
Posted by: Ysnger
Gender:Male
I have 5 Speakers. Speakers are great App doesn’t work anymore on my iPhoneX .Please fix the app !
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Haven’t been able to use, the app will not work!
on December 27, 2018
Posted by: Marjon
from PA
Have been trying to connect with the Ilive app for over a week. Was able to speak to someone and said it will be another week before the app is updated and ready to use. This was a gift.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
App does not work to connect using iPhone
on December 26, 2018
Posted by: Celticmoon
Keeps telling me that my device doesn’t enable Wi-Fi connection. App doesn’t allow any kind of connection at all. What a waste of time and money.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
BUY A BLUETOOTH SPEAKER... IS NOT ALEXA
on December 26, 2018
Posted by: Dawn
from NY
Gender:Female
I received this as a gift for Christmas and it's equivalent to a bluetooth speaker. DOES NOT CONNECT TO ALEXA.....Save your money. Seriously
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
Doesnt find wifi on iphone
on December 26, 2018
Posted by: Zay1212
from Ky
Gender:Male
Just got for christmas, ilive wifi app doesnt allow me to connect the speaker to my wifi. Says my wifi isnt enabled, but it is. Want to use the alexa feature but wifi wifi its just a regular speaker. Very dissappointed. App needs a update and hopefully it fixes the problem.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
Customer Rating
1 out of 5
1
app does not work - apparent known issue ignored
on December 26, 2018
Posted by: this product six
from South Carolina
Gender:Male
app doesn't work. apparent wide-spread issue that's been reported for quite a while now, with no resolution. i guess no one is home. DO NOT GET ANYTHING FROM TIS COMPANY.
No, I would not recommend this to a friend.
Written by a customer while visiting iliveelectronics.com
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