Customer Reviews for iLive - Platinum Concierge Portable Smart Speaker with Alexa - Gray
Customer Rating
1
Told ILIVE would work with app update coming.
on December 28, 2018
Posted by: Trace
from Darlington, SC
Gender:Male
Bought for Christmas. When setting up on iPhone, it says 'Your device (xx) doesn't enable Wi-Fi connection. Call customer support and they said an app update was being rolled out in the next few days. One came out yesterday to "fix a few bugs" but did not solve my problem. Ready to return to the store.
Have been trying to connect with the Ilive app for over a week. Was able to speak to someone and said it will be another week before the app is updated and ready to use. This was a gift.
Just got for christmas, ilive wifi app doesnt allow me to connect the speaker to my wifi. Says my wifi isnt enabled, but it is. Want to use the alexa feature but wifi wifi its just a regular speaker. Very dissappointed. App needs a update and hopefully it fixes the problem.
app doesn't work. apparent wide-spread issue that's been reported for quite a while now, with no resolution. i guess no one is home. DO NOT GET ANYTHING FROM TIS COMPANY.