Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - White
Average customer rating
3.9
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
458
4 Stars
154
3 Stars
99
2 Stars
47
1 Star
131
76%of customers recommend this product.
(
376 out of
492)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - White
Posted by: None of your beezwax
Verified Purchase:Yes
Difficult to use. Does not make copies. Ugly
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, February 26, 2023
Hi there.
I’m sorry you’ve had a difficult start with your printer. I can wholly understand your disappointment, considering you’ve found the device difficult to use and you’ve not found the copy feature you expected. I want to help you resolve these issues, so I’ll provide some resources and clarifying information that I hope will reach that goal.
First, this printer is designed to make copies. I suggest you consult the main user manual on our support site, specifically the section in the table of contents called “Copy and Scan,” and, under that section, “Copy Documents.” Find that manual here:
- www1.hp.com/ctg/Manual/c05152483.pdf
Next, to familiarize yourself with your printer’s various functions to make using it easier, or for help solving problems, you can access how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/11262035
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’ve had a difficult start with your printer. I can wholly understand your disappointment, considering you’ve found the device difficult to use and you’ve not found the copy feature you expected. I want to help you resolve these issues, so I’ll provide some resources and clarifying information that I hope will reach that goal.
First, this printer is designed to make copies. I suggest you consult the main user manual on our support site, specifically the section in the table of contents called “Copy and Scan,” and, under that section, “Copy Documents.” Find that manual here:
- www1.hp.com/ctg/Manual/c05152483.pdf
Next, to familiarize yourself with your printer’s various functions to make using it easier, or for help solving problems, you can access how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/11262035
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Nance2
from Washington state
Verified Purchase:Yes
Sadly my HP Envy printer died after many years so time for a new one. I went smaller as now retired and basically print recipes and knitting patterns. I enjoy the modern look of this little printer and the small space it requires. It was rather frustrating setting it up. The instructions were great and all went well and easy until I asked it to print It would not even though it was connected and secure with my network and internet. I went through all the robot online instructions and nothing helped. I finally resorted to the chat line and a prolonged wait for an agent. Once I was connected to an agent after over an hour online with him I finally have a printer that works. It was something evidently in the connection between the printer and computer. I let the expert tech take my computer over to figure it out and he was very knowledgeable. I have been using it now for about a week and am really enjoying it. The prints come out looking good and no problems. I do miss the automatic reloading feature when you want to print on both sides of the paper but this is a very basic nice printer. I have used and had excellent luck with HP products, both printers and all in one computers throughout the years.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
3
Sets up easily but not printing well at this time
on February 25, 2023
Posted by: Anonymous
from Windsor,ca
Verified Purchase:Yes
I was able to hook my phone to it easily and print, but the print quality is poor. I have to try a few more prints to see if it might be a bad cartridge or if it’s just prints poorly. If that’s the case, the review will go down.
No, I would not recommend this to a friend.
Value
3
Quality
2
Written by a customer while visiting hp.com
Customer Rating
1
Out of box with experienced person setting up. Does not work. Bluetooth or connection. Returning
on March 7, 2023
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Doesn’t work
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Customer Rating
4
Not sure on another HP printer if it will be a PIA to set up also.
on March 22, 2023
Posted by: Anonymous
Verified Purchase:Yes
Was a PIA to set up with the Smart Start.
Written by a customer while visiting hp.com
Posted by: jwacht
from Boston, MA
Verified Purchase:Yes
Good printer at a great price!
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Drbush
from Oklahoma City
Verified Purchase:Yes
Very pleased with the printer
Value
5
Written by a customer while visiting hp.com
Posted by: Shannalee
Verified Purchase:Yes
It can't print a legible envelope - it's got lots of whistles and bells which no one really needs but doesn't print envelopes. I'll try to pawn it off on somebody and get something else.
Written by a customer while visiting hp.com