Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - White
Average customer rating
3.9
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
458
4 Stars
154
3 Stars
99
2 Stars
47
1 Star
131
76%of customers recommend this product.
(
376 out of
492)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - White
Posted by: Seawolf3
from Texas
Verified Purchase:Yes
Perfect for small living space. Great for occasional printing. We keep it in our RV.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Good but no two side print and scan page align pro
on August 15, 2022
Posted by: Gurunath
from Colorado
Verified Purchase:Yes
Print one side works great . Good but no two side print and scan page does not take page inside sometimes
Written by a customer while visiting hp.com
Posted by: bailey842
Verified Purchase:Yes
It did not work after first installation. The help line suggested I uninstall everything and do it again. The second time, I did everything exactly the same and it worked. It was a lot of trouble for a printer. In the end, it works well and is a good little printer. It takes up little space and makes quality printouts. I would recommend it.
Written by a customer while visiting hp.com
Posted by: Florida girl2
Verified Purchase:Yes
The printer is small, don't take up much room.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lane G.
from La Crosse, WI
Verified Purchase:Yes
A small package of excellent product!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: rreed3
Verified Purchase:Yes
I had to set this printer up multiple times because it kept going offline.
Response from hp.comBy Keith, HP Care, September 12, 2022
Hi there.
I’m sorry that your printer has not performed well. I can certainly understand why needing to repeatedly reinstall the device because it goes offline would be a poor start to ownership. I want to help you remedy this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not performed well. I can certainly understand why needing to repeatedly reinstall the device because it goes offline would be a poor start to ownership. I want to help you remedy this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: knitwit78
Verified Purchase:Yes
I could not connect the printer to the computer so I called tech support. It took your technician over an hour to connect my printer to my computer and, I still am not able to connect to wifi. Was a much easier process when a program cd was included with the product. The so called manual that comes with the printer is useless. It took me a while to figure out how to scan an item...still not sure what all can be scanned. Next purchase (printer or computer) will be done locally and not sure if I will stick with HP in the future
Written by a customer while visiting hp.com
Posted by: CPM7
Verified Purchase:Yes
Great product, we love it. Small printer and great quality
I would recommend this to a friend!
Written by a customer while visiting hp.com