Easy setup, compact, prints fast and quiet! This replaced another hp printer that sounded horrible when it printed. Now we can’t tell when something prints cause we don’t hear it! I only wish they had the purple in stock.
I bought this because it came for a cheap price with my laptop. I guess there trying to get rid of them because my printer refuses to connect to my computer wirelessly or with the USB. And I have tried EVERYTHING. I tried everything online, everything they put on the startup print out and beyond that. It will not connect and it will not print if it does connect with the USB; which it only has ONCE. Terrible purchase.
No, I would not recommend this to a friend.
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Response from hp.comBy Chelsea, HP Care, September 6, 2018
Hi there,
I'm so sorry for the connectivity issues you've been experiencing with your new printer. It's disappointing to hear that you've had to spend so much trying to resolve them.
Since it sounds like you've already taken the right steps to troubleshoot this, I recommend getting in touch with us for support next. You can give us a call at +1 800-474-6836 M-F between the hours of 8 am - 9 pm ET. To expedite the process, I recommend gathering this information beforehand: - Model number - Serial number - Your location - Your case number (from prior contact with support)
I'd also like to mention the fact that HP printers do have a 1-year warranty from their purchase date, so I hope you'll use it if you need to. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
This printer does not print the complete page. It will not print the last 1 3/4 " of the page. Time and time again we tried to get it to copy the last few sentences on the bottom of the page and it would not copy it. We turned the paper around and it cut off the heading on the paper.
Pros: Affordable, Lightweight
No, I would not recommend this to a friend.
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Response from hp.comBy Keith, HP Care, December 9, 2019
Hi there.
I’m sorry to hear the printer is giving you consistently disappointing results. I understand how frustrating that would be, so here are some things that might help.
First, here’s a link to user guides and troubleshooting documents related to your printer: - support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262039
Next, here’s a document specifically on print quality that could provide some insight: - support.hp.com/us-en/document/c05040421
If you need assistance beyond that, please contact us directly for any troubleshooting help. You can reach us directly via your preferred method at this link: hp.com/contactHP