Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - White
Average customer rating
3.9
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
458
4 Stars
154
3 Stars
99
2 Stars
47
1 Star
131
76%of customers recommend this product.
(
376 out of
492)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - White
Posted by: LESC20
Verified Purchase:Yes
Never worked. It has taken well over a week to order a replacement printer, and I still have not received it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Rocio PerMeg
from Connecticut
Verified Purchase:Yes
Excellent product, it has an easy installment, it is good
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Scott Frazelle
from Silvis, IL
Verified Purchase:Yes
This may be exactly what someone else is looking for but is wasn't what I expected. There were no instructions with it to hook it up as a wired printer. That alone was cause for me to return it. You provided a plug in on the printer so why no instructions on how to install it as a wired printer?
No, I would not recommend this to a friend.
Features
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from Phoenix AZ
Verified Purchase:Yes
Works 10% of the time randomly. Very disappointed.
Features
1
Response from hp.comBy Keith, HP Care, June 21, 2022
Hi, Steph.
I’m sorry that your printer has performed so unreliably. It’s easy to understand why a device that works only 10 percent of the time would be a tremendous disappointment. I can’t tell from your review what specific roadblocks you’ve encountered, but I’ll nonetheless offer some resources I hope will help you remedy whatever issues are at hand and get the most from the device.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/11262035
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has performed so unreliably. It’s easy to understand why a device that works only 10 percent of the time would be a tremendous disappointment. I can’t tell from your review what specific roadblocks you’ve encountered, but I’ll nonetheless offer some resources I hope will help you remedy whatever issues are at hand and get the most from the device.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/11262035
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: bsr59
Verified Purchase:Yes
this printer will not work if you want to make copies of hard plastic cards or anything that is laminated you dont have a lid to open and put the things on glass the bridge will not pull them in bad design waste of money
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
My printer is very good
Written by a customer while visiting hp.com
Posted by: Bradley0705
from Philadelphia,Pa.
Verified Purchase:Yes
No scan button on machine so u have to scan from your phone or computer . Not happy I had to buy a new printer because you stopped making the driver for my old printer that was working just fine. I am on a fixed income and not happy I had to purchase this.. Not too pleased with HP right now.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from West Lafayette, IN 47906
Verified Purchase:Yes
How do I get printer to work I have followed all the direction an get printed set of directions, But when I try to print a page of anything I get nothing. I don't know if I have Wi-Fi, all the printer's I have had was wired to the computer and worked fine. How do I get this printer to work via wired connection? Without the wire this printer is worthless.
No, I would not recommend this to a friend.
Value
2
Response from hp.comBy Keith, HP Care, February 22, 2023
Hi, Don.
I’m sorry that your printer has not worked despite your having followed all setup directions. Your frustration is easy to understand here. I want to help you out of this dilemma, so I’ll direct you to a resource that I hope will reach that goal.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not worked despite your having followed all setup directions. Your frustration is easy to understand here. I want to help you out of this dilemma, so I’ll direct you to a resource that I hope will reach that goal.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com